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Currency conflicts in woocommerce app

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
strand(@strand)
6 Posts
Customers
February 10, 2023, 13:53

hey, we are based in the UK and when we log into the woocommere app our sales figures are showing in dollars instead of british pounds. When we deactivate the plugin it reverts to the correct currency of british pounds. WooCommerce have told us to reach out to you to mention this. How do we get this to show the correct currency so we can keep using your plugin?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 13, 2023, 11:01

hello

Can you provide screenshots of plugin settings?

#2
strand(@strand)
6 PostsTopic Author
Customers
February 15, 2023, 11:30

hey, please see attached screenshots:

 

https://www.amaanalux.com/wp-content/uploads/2023/02/currency1-scaled.jpg

https://www.amaanalux.com/wp-content/uploads/2023/02/currency2-scaled.jpg

https://www.amaanalux.com/wp-content/uploads/2023/02/currency3-scaled.jpg

https://www.amaanalux.com/wp-content/uploads/2023/02/currency4-scaled.jpg

https://www.amaanalux.com/wp-content/uploads/2023/02/currency5-scaled.jpg

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 15, 2023, 13:12

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Update  the  plugin to latest  version  - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

clear  all cache  and  do a test

#4
strand(@strand)
6 PostsTopic Author
Customers
February 16, 2023, 18:03

hey, i am on the free version of the plugin.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
February 17, 2023, 12:27

Hello

I see what version of the plugin you are using

You are using a paid old version of the plugin. So  please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Update  the  plugin to latest  version  - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

#6