Currency changing when moving between pages
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi there,
The currency is changing when moving through pages on the site. It starts on one and then changes to a different currency when you click into a product. The website is http://www.themarshmallow.co
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hi Pablo,
Sorry but I don't have a license key, I think we're using the free version possibly?
A user has sent me a video where they opened the website and it was in NZD, then they opened a product page and it changed to GBP. This is happening quite frequently to me too but with AUD and USD. I've checked and the plugin has no updates and is version v.2.3.7.5
Hello
You are using an old paid version of the plugin. We do not support products without the license
Hi Pablo,
So what do I need to do to get the new version if this one is old? It says there's no updates... I've paid for this version so are you going to support me to either fix it or move to the new version? If not, I'll just find a different plugin on the Woocommerce marketplace
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Okay I have pasted that code in the field
Hello
Please read this - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato OR delete the old version and install the new version of the plugin(all settings will be saved)
Hi Pablo,
Thank you. So I have installed the Envato plugin and it won't let me install the new plugin because the folder already exists. If I remove the existing plugin completely will it definitely keep the settings so I have minimal downtime?
Hi @pavlo_borysenco, I've just done the update and the currency switching issue is still happening. I open a product and it says AUD, then I add to cart and the cart is in USD, then I go to another product and it's in NZD. The version I am on is 2.4.0. Can you please tell me how to fix this?
Hi Pablo,
This is a returning customer (that purchased a few days ago) and they have sent me this video to show what is happening
Hello
Please check options - https://share.pluginus.net/image/i20230417103648.png and https://share.pluginus.net/image/i20230417103718.png
