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Currency changing back to the default all the time

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Krisztina(@krisztina)
3 Posts
Customers
January 21, 2021, 20:47

Hi, I have read all the tickets and FAQ regarding the problem I have but could not solve it so I decided to ask for help. I have many currency options on my site. When I would like to change to a different one it loads in the new currency perfectly. But when I surf between pages (e.g. choosing another product) it keeps changing back to the default one.

Already tried the PHP session / transient currency storage mode. Prices preloader does not seem to have any effect on the problem. Cleared cache many times and waited for days but time does not seem to solve the problem either :)

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 22, 2021, 12:08

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

#2
Krisztina(@krisztina)
3 PostsTopic Author
Customers
January 22, 2021, 20:20

Thanks for your reply Pablo. I've added the info. Since we tried the currency switcher from VPN as well to see if our location causes the problem. It seems the geolocate function works (both language and currency) but unfortunately the currency is still changing back to the default one.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 25, 2021, 12:11

Hello

I turned off your customization( https://c2n.me/4aGmDQV.png ) and everything works fine -  https://c2n.me/4aGmNMs

#4
Krisztina(@krisztina)
3 PostsTopic Author
Customers
January 25, 2021, 12:56

Hi Pablo,

Thank you very much for your help! I found the css code which created the mess and I deleted it from the snippets so now everything looks great!

Thank you ones more,

Best,

Krisztina

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 26, 2021, 11:41

Hello Krisztina

Great!  Welcome;)

#6