Currency changes at check-out
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello and a happy new year!
I've tried looking through the tickets already created here but I've had no luck finding what I needed.
I'm using your plugin's GeoIP feature to have EUR set for all countries except Romania and RON set for Romania, the latter being the default currency. Is multiple allowed is set to no, as I only wish to receive payments in the default currency,RON.
Plugin seems to be working fine up until I go to the checkout page from any other country than Romania. What happens is the currency sign gets applied, but not the conversion.
So if a product costs 20 RON, it gets displayed on checkout page as 20 EUR,instead of 4 which would be correct.
I am using FOX 1.4.1.7
The website is :
Thank you.
Hello
Have you customized the plugin code?
On the cart page, the plugin should not switch the currency (only on the checkout page) It looks like the third-party script is not switching the currency correctly
Hi Pablo,
Thank you so much for your reply.
I have not done anything to the code as I am not a developer and I prefer not to mess around with stuff I have no idea what its about.
What can I do to fix it?
Thank you so much for your time.
Hello
Ok! Please check options - https://share.pluginus.net/image/i20240104104544.png and https://share.pluginus.net/image/i20240104104627.png
and do a test
if no luck try to install another theme to test
Hi Pablo,
Thank you for your time and replies. I've tried to do as you asked in the 2 pictures attached, it did not work.
So far I'm setting for everything to be displayed in RON and the EUR just to show on the blue information button and it works fine but it's not how I aimed to do it. It's a compromise that it looks I'm gonna have to make unless you have some other ideas that I can try?
Regarding the theme, I'm inexperienced in this matter, if I change the theme, what about my whole progress that I've made so far editing it? Will it be gone? I'd prefer to try something that doesn't risk me losing so much work.
Do you have more ideas?
Thank you!
Hello
The main idea is to find the cause of the conflict
To work safely, you should regularly make backups and use a test subdomain