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SupportWordPress&WooCommerce Plugins: FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)Currencies not updating every hou …

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Currencies not updating every hour

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

turbod01(@turbod01)

11 Posts

Customers

June 3, 2025, 11:20

Hello,

We have created a custom aggregator, which works fine, but the rates do not update every hour in the UI as per the settings.

Please advise,

Thanks

Neil

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

June 3, 2025, 12:22

Hello

Please describe in more detail how you checked this.

You can drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

turbod01(@turbod01)

11 PostsTopic Author

Customers

June 3, 2025, 13:18

Hello,

Our API updates the exchange rates at 08:07 am and 03:07 pm everyday and the rate changes are not replicated unless I manually press the update rates button and press save.

Thanks

Neil

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

June 4, 2025, 10:00

Hello Neil

Yes, I understood the reason. We are currently preparing an update to fix this behavior.

turbod01(@turbod01)

11 PostsTopic Author

Customers

June 4, 2025, 10:20

Thanks,

How long will the update be as we need this fixed before we go live with the website.

Thanks

Neil

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

June 4, 2025, 11:59

I think within 10-12 working days. Now the plugin begins the first stage of testing

turbod01(@turbod01)

11 PostsTopic Author

Customers

June 4, 2025, 12:02

Ok thanks.

We will wait; if it's going to take longer, we may have to use another plugin.

Neil

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

June 5, 2025, 10:26

Hello Neil

Ok, thanks. Also keep in mind that you can request a pre-release version

turbod01(@turbod01)

11 PostsTopic Author

Customers

June 5, 2025, 11:36

How do we get hold of a pre-release version?

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

June 5, 2025, 11:40

Next week on Monday we will have a pre-release version (we will finish the main testing). Just write to us on Monday and I will give you a link to download

turbod01(@turbod01)

11 PostsTopic Author

Customers

June 9, 2025, 07:32

Hello,

Please can we have the link to the pre-release version.

Thanks

Neil

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

June 9, 2025, 12:06

Hello Neil