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Currencies do not change when requesting

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Ares(@ares)
7 Posts
Customers
March 6, 2025, 23:05

Good evening to your team

When our customers select a flag, the currency does not change and remains fixed on the currency imposed by the geolocation

Can you help us to resolve this? Thank you,

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 7, 2025, 10:59

Hello

Please drop me exact link to the issue

#2
Ares(@ares)
7 PostsTopic Author
Customers
March 11, 2025, 10:37

Hello

sure, right here : https://aresmaxima.com

Thanks

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 11, 2025, 11:50

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Try to disable this option - https://share.pluginus.net/image/i20250311115019.png - and do a test

#4
Ares(@ares)
7 PostsTopic Author
Customers
March 11, 2025, 19:23

Hello Pablo,

Done for the option, it's disabled,

Where can I find the license key ? We pay few weeks ago

Thanks,

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 12, 2025, 11:39

Hello

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

#6
Ares(@ares)
7 PostsTopic Author
Customers
March 12, 2025, 20:12

Done Pablo

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 13, 2025, 11:03

Hello

Ok! Please use our currency switcher. We cannot support custom switches or third party code.

Please read this - https://currency-switcher.com/shortcode/woocs

#8
Ares(@ares)
7 PostsTopic Author
Customers
March 13, 2025, 14:20

Helle Pablo

We only your product and your code

I just deleted the 'flag' banner - please now we need a solution - a solution who work

Thank you

#9
Ares(@ares)
7 PostsTopic Author
Customers
March 13, 2025, 14:22

we only use your product (sorry)

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 14, 2025, 15:49

Hello
This flag switcher has nothing to do with my plugin.
As I wrote earlier, for correct work you should use our switcher. Here is a link to the documentation about the shortcode - https://currency-switcher.com/shortcode/woocs
Or use our FOX widget

#11
Ares(@ares)
7 PostsTopic Author
Customers
March 15, 2025, 13:40

Hello Pablo,

Seems it's fixed, thanks,

#12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 17, 2025, 12:46

Great! Welcome;)

#13