CSV Import Fails: the default csv import of woocommerce breaks after installing BEAR plugin
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi
I really like your plugin and works great and meets my requirements.
But, after I installed this plugin the default importing of CSV into woocommerce breaks. When you try to import a valid CSV file with correct encoding (UTF-8) you get an error message saying
"The file is empty or using a different encoding than UTF-8, please try again with a new file."
How can I be sure that the BEAR plugin is causing this? -> Before installing this plugin I was able to import the same file without any error messages about file encoding.
In-fact, Im not able to import any new/freshly exported file from woocommerce and I get the same message saying"The file is empty or using a different encoding than UTF-8, please try again with a new file." after installing this plugin.
Things I have tried:
- tried saving the csv file using different editors including excel and made sure that encoding is UTF-8 -> did not work
- restored my site to an earlier state where the BEAR plugin is not installed -> was able to upload the file without issues
- installed BEAR plugin again after system restore and tried to import the CSV file but this time got the same error message.
This is a critical issue, kindly help.
Thank you
Hello
What plugin version number are you using?
Hi thank you for the reply.
Apologies, after much testing, I've found that its not your plugin that is causing the issue its another plugin that is automatically removing the uploaded csv file.
Your plugin works perfectly !! :)
Also, do you have any plans for supporting Bear Bulk edit for multi-vendor sites such as Dokan/WCfm where the user is able to edit the products from the front end ?
This would be a great addition to the plugin!
Thank you!
Hello
in this case you need to find out the vendor role slug and paste it into this field https://share.pluginus.net/image/i20231117105546.png Then users with this role will only be able to see their products
And you will need to provide access for vendors to BEAR page