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SupportWordPress&WooCommerce Plugins: FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)Correct currency takes time to lo …

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Correct currency takes time to load in the website

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

enquiry.myhair(@enquiry-myhair)

9 Posts

Customers

July 2, 2024, 16:06

Hello,

The currency takes lot of time to load. For example, if I open the website from France, initially it will show a wrong currency (could be anyone) and when we slide down it will show the correct Euro currency. It takes around 2-3 seconds to load. Can we fix this issue?

Please note, we use Breeze cache plugin the website.

Thanks

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

July 3, 2024, 10:46

Hello

Please disable cache plugin and everything will work fine.

The reason for this behavior: The plugin checks the current currency after the page is fully loaded (all prices need to be displayed). And if the currency was cached, the plugin redraws the prices to the correct ones. The speed of this process directly depends on the loading speed of your page.

As an alternative solution, you can try hiding prices before redrawing - https://share.pluginus.net/image/i20240703114525.png

enquiry.myhair(@enquiry-myhair)

9 PostsTopic Author

Customers

July 3, 2024, 11:43

Thanks a lot. We have also added the following header in .htaccess to exclude woocommerce-currency-switcher from being cached.

<IfModule mod_headers.c>
<FilesMatch".*woocommerce-currency-switcher.*">
Header set Cache-Control"no-store, no-cache, must-revalidate, max-age=0"
Header set Pragma"no-cache"
</FilesMatch>
</IfModule>

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

July 3, 2024, 12:42

Welcome;)

enquiry.myhair(@enquiry-myhair)

9 PostsTopic Author

Customers

July 4, 2024, 13:23

Hello,

We also wanted to check which cookies and link should be excluded from cache? We use varnish, Object cache pro and breeze in cloudways.

Thanks and regards,

Anshul

enquiry.myhair(@enquiry-myhair)

9 PostsTopic Author

Customers

July 4, 2024, 16:50

Also, we have activated Prices preloader but its really helping. Please see the attached video. We opened the website from USA, the website showed preloader first then Euro and after that prices in USD.

https://www.dropbox.com/scl/fi/qkqa8wyfg1tk5q2toj6di/Price-issue.mp4?rlkey=wu9i32r29vqt8zqgi6arwhzot&dl=0

Thanks and regards,

Anshul

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

July 5, 2024, 09:49

Hello Anshul

This plugin does not use cookies.

Please drop me exact link to the issue

enquiry.myhair(@enquiry-myhair)

9 PostsTopic Author

Customers

July 5, 2024, 12:43

For example the link is https://www.anshulbijoux.com/

Website shows preloader first then wrong currency (based on cache) and after that prices in correct currency. I understand it is cache issue but if we can fix the preloader, it would be great.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

July 8, 2024, 09:23

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Update the plugin to latest version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

I checked your site. But I don't see this problem.

enquiry.myhair(@enquiry-myhair)

9 PostsTopic Author

Customers

July 8, 2024, 12:05

We have removed the cache from the website. Everything is working fine now.