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Correct currency is not showing in the Schema of the code

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
ADML(@adml)
5 Posts
Customers
November 15, 2022, 00:58
We have successfully installed the plugin on our website and it works well from a user perspective, however it doesn't work properly on the backend.
We want to run Google Ads to this page in CAD and Google will not allow it because the"Schema" of the code of the website is not properly displaying the currency in CAD.
Please see this image. It shows the currency in USD instead of CAD.
Screen Shot 2022-11-14 at 3.29.39 PM.png
When we inspect the Schema using this link we also see the"price Currency" in USD  instead of CAD
Screen Shot 2022-11-14 at 3.29.45 PM.png
Is there a way this issue can be resolved so that we can have the correct Schema with your plugin so our ads can be approved in CAD?
#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 15, 2022, 12:08

Hello

Please  try  in  file - \wp-content\plugins\woocommerce-currency-switcher\classes\woocs.php - delete/comment  this  code - https://share.pluginus.net/image/i20221115100719.png

and  do a  test

#2
ADML(@adml)
5 PostsTopic Author
Customers
November 15, 2022, 19:34

We’ve commented out the line of code you have specified for us to remove from the file - \wp-content\plugins\woocommerce-currency-switcher\classes\woocs.php”.  Unfortunately, this has not fixed the problem. We re-ran a schema validator test and it’s still detecting our product schema in the USD currency. That is not accurate. We need the currency schema displayed in the CAD currency like what was suggested before.

On our website we offer our products to customers in both CAD and USD currencies. We want to run Ads using Google AD Centre and are not able to if the product schema is not accurately being displayed. We need to be able to have the schema switch between the CAD and USD currencies or we need to have BOTH currencies being displayed in the schema, but as 2 separate ‘Offers’.

Here is a link - https://gyazo.com/d6203ee345dad7de992ccecdee98a1b6  that shows the schema validator test and what currency is being detected by the test. Again, we need this to detect as CAD or at least have the option to have both currencies displayed. We need something so Google does NOT reject our Ads through them.

Thanks for your help!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 16, 2022, 11:57

Hello

Drop  me  screenshots  of the  plugin settings.

Do you use cache on the site?

#4
ADML(@adml)
5 PostsTopic Author
Customers
November 16, 2022, 20:36

Hello Pablo,

Yes, we do use cache.  Here are the requested screenshots:

Cache Settings Link - https://gyazo.com/cdc3ecbc68fe154395fbeaf32d3068d6
WOOCS Currency Settings - https://gyazo.com/116228206d076ddf92883d57c691b7aa

Thanks!

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 17, 2022, 11:08

Hello

Please  drop  me  screenshots of "Options" and"Advanced" tabs of  WOOCS

#6
ADML(@adml)
5 PostsTopic Author
Customers
November 17, 2022, 21:09

Hello Pablo,

Here are the requested screenshots:

WOOCS Options 1 - https://gyazo.com/ae469bd4bd67ab52cf43528abcedc922
WOOCS Options 2 - https://gyazo.com/995da10d3748d3fa163ef9ee8e51f30b
WOOCS Advanced 1 - https://gyazo.com/0233a4f0edba560ce1854c31bf8761a1

Thanks!

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 18, 2022, 11:31

Hello

Settings are ok!  Please  drop  me  wp-admin+FTP access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png

#8
ADML(@adml)
5 PostsTopic Author
Customers
November 21, 2022, 07:50

wp-admin access provided. Unfortunately, we do not have ftp access (this is retained by our hosting provider).

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 21, 2022, 12:57

Hello

Unfortunately I can't check it without FTP access

Are you sure you follow the recommendation? - https://share.pluginus.net/image/i20221121105706.png

 

#10