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Converting to wrong price

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
myblackboy(@myblackboy)
4 Posts
Customers
October 14, 2025, 09:53

I purchased your plugin today, but it's not working properly. I'm getting incorrect results when converting from USD to any currency. The prices on the product pages, shopping cart, and checkout are all wrong.

#1
Alex Dovlatov(@alexdev)
142 Posts
October 14, 2025, 11:33

Hello

2 ideas: wrong options OR/AND conflict with another plugins

  1. Send me please here screen of your options. Basic currency should be == 1
  2. Create test account to the site and share access in the private area of this ticket https://share.pluginus.net/image/i20230222134241.png + https://share.pluginus.net/image/i20230222134615.png
  3. share purchase key here and save https://share.pluginus.net/image/i20230222134511.png

 

#2
myblackboy(@myblackboy)
4 PostsTopic Author
Customers
October 14, 2025, 11:46

Permissions and keys have been sent

#3
Alex Dovlatov(@alexdev)
142 Posts
October 14, 2025, 12:46

Hi again. Basic currency not been selected. I selected it + found plugin which is in conflict"Product Options for WooCommerce", I disabled  it, now its works.

 

 

Last edited on October 14, 2025, 12:47 by Alex Dovlatov · #4
myblackboy(@myblackboy)
4 PostsTopic Author
Customers
October 14, 2025, 14:28

I can’t turn off the Product Options for WooCommerce plugin, which is very important to me. Can you add the code to make them compatible?

#5
Alex Dovlatov(@alexdev)
142 Posts
October 15, 2025, 12:02

Hello

I can try, but with no warranty  (process can take 2 weeks). But its better FIRSTLY ask author of that plugin to make compatibility for all, we can help him (example of code: https://currency-switcher.com/wc-fields-factory). As I admited his plugin works well if in FOX not activated in tab Advanced"Is multiple allowed", so maybe it will be little hint.

#6
myblackboy(@myblackboy)
4 PostsTopic Author
Customers
October 15, 2025, 12:07

I'm using the free version of it which has no support so I hope you can help me get it done

#7
Alex Dovlatov(@alexdev)
142 Posts
October 16, 2025, 11:18

Hello

Ok, I will look this plugin https://wordpress.org/plugins/product-options-for-woocommerce - but no warranty, I will answer you here within 2 weeks, leave access to dev site opened

#8