PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Converted Price incorrect

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Pbwohwwo(@pbwohwwo)
4 Posts
Customers
September 3, 2023, 23:02

I have a site running with a base currency of PKR. If a user changes the price to USD the price shown in USD is incorrect. For example a price of a product is PKR 2800 in USD it should be about $9.5 but on the website it gets converted to $14,009.17

Can you please help me out.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 4, 2023, 11:07

Hello

Please  drop  me  exacy  link to the  issue

#2
Pbwohwwo(@pbwohwwo)
4 PostsTopic Author
Customers
September 4, 2023, 14:31

Here is the Link to the site: http://www.adorable.pk

There is an option to switch the currency in the header. You can switch and see that the converted price is wrong

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 5, 2023, 10:04

Hello

This switcher has nothing to do with my plugin - https://c2n.me/4jhsnQd.jpg

You are using two currency switches, of course this will cause a conflict. Please disable  third-party currency converter

#4
Pbwohwwo(@pbwohwwo)
4 PostsTopic Author
Customers
September 6, 2023, 22:37

I am using only 1 switcher and that is yours. The selector in the header is auto generated by my theme. Plus if i keep the header aside if i just access the page from a different ip the rates are incorrect. I can give you access to my site and you can see for yourself

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 7, 2023, 10:21

Hello

Update the rates, if it doesn’t work, change the aggregator

The rate is not correct  1PKR = 5USD

#6
Pbwohwwo(@pbwohwwo)
4 PostsTopic Author
Customers
September 7, 2023, 12:01

Hi thanks Now its working I had set the interest to 5 which was causing this issue.
However I have run into another problem which is that when I try to connect to vpn and access the site the the prices remain in PKR and dont change to USD.

In geo ip rules I have set selected Pakistan in the PKR currency and in USD i have selected all countries except Pakistan

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 8, 2023, 11:23

Hello

Please read this - https://currency-switcher.com/using-geolocation-causes-problems-doesnt-seem-to-work-for-me

#8