Conversion occurs twice
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
My base coin is USD and I'm using Woocs to show the currency in MXN. We have some products with a base coin of MXN and the price of these products seems to get multiplied/converted twice. How can I solve this?
Hello
it looks like a conflict with a third party plugin
Do you use any plugins to change the price?
Hello,
No. We don't use any other plugin to change prices. In fact, I had to activate a Compatibility option with Woo Discount Rules, because, before that, every price was doubled as well. Now, with this compatibility, the prices are shown in the correct way, except the ones that are based on MXN. Idk if this could be messing things up, but we use Wholesale prices, to give the clients options to get a discount.
Hello
what plugin version number are you using?
the prices are shown in the correct way, except the ones that are based on MXN - Describe this in more detail. All prices must be based on one currency only
Wholesale prices / Woo Discount Rules - these are third party plugins to change the prices
Hello,
Yeah, we have some products in a different currency because those are the rules of the store. For example, we have a product that costs 327MXN, and with the Wholesale roles/prices, the conversion doubles the total price (327 X 20 X 20). 20 is the dollar currency. Is there anything else we could do?
Hello
Unfortunately, the plugin does not work if the products have different base currencies.
Okay...
I don't know if I already mentioned it, but we have the Wholesale Suite and supposedly it is compatible. We recently used the Aelia Currency Switcher plugin and everything worked fine... Is there anything we could do to adapt it and make it compatible to the store rules?
Also, we have woocs version 1.3.4.2
Hello
This is only possible if all prices are stored in one currency.
All right. I have another question. Despite this small issue, all the conversions are made the right way, but when we go to the checkout page, the currency shown is in USD, not in MXN, which is supposed to be the"Welcome Currency", what could be wrong?
Hello
Please watch a video - https://currency-switcher.com/video-tutorials/#video_1