conversion error in cart and checkout.
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Hi, I'm having a problem converting outside of the product page that works fine.
I'm using a discount plugin (Discount Rules for WooCommerce), on the product page the conversion works fine:
https://selva.simbiotec.com.ar/producto/curso-de-adiestrador-canino-nivel-1/
But when you buy the product in the cart the value is no longer correct and it is strange:
The correct price in pesos with the discount is $110,880 as shown on the product page.
This only happens when I convert to a product that has a discount and the error only appears in the cart and at checkout.
thanks for the help.
Hello
This is incompatibility case, read please https://currency-switcher.com/woocs-labs - we can try to resolve, but no warranty about success. Link to video you provided not opens, maybe server failed. We need FOX purchase code https://share.pluginus.net/image/i20230222134511.png and cloned by Duplicator plugin site placed on your test subdomain, also ftp, all this share please in the private area. After you provided all required we will start investigation, but it can be done within couple of weeks
Hi, I just completed the purchase code information and access to the site clone to try to resolve the issue. Thanks.
Hello
I checked wp-admin and I have access, also share ftp to that site, and give me know here please to test access. This request has been queued and will be processed within 2-3 weeks.
I just shared the info for the ftp login, thanks.
Hello
I just checked ftp access and its fine, thank you ...
Hello David
We investigated the issue, and looks like the plugin you used is already adapted for FOX and works fine: https://share.pluginus.net/image/i20251107132555.png -> https://share.pluginus.net/image/i20251107132708.png
Please do tests and tell me if you still have an issue
Yes, it's work. Thanks!
Welcome :)