Quote from Pablo Borysenco on October 9, 2020, 13:16

Hello

Please  read  this - https://currency-switcher.com/woocs-labs/

Quote from tremblayly on October 14, 2020, 03:20

Hi Pablo,

I shared the woocs-labs link with the Ignitewoo Wholesale Pro Suite plugin. He has updated the plugin with the suggested code changes. However I still have issues with the prices displays. I'm awaiting his response to see if he can help resolve the conflict. I would appreciate you keeping this ticket open until I provide feedback on resolution. Right now conflict still exists.

Thanks

Lyse

Quote from Pablo Borysenco on October 14, 2020, 11:04

Hello Lyse

Please disable  all plugins except woo+woocs+Wholesale Pro  and  do a test

If  no  luck  - describe in more detail what problems remain

 

Quote from tremblayly on October 17, 2020, 04:02

Hi Pablo,

Things are not moving quickly with the Wholesale plugin developer. So I have deployed my live website to a staging server so we can troubleshoot deeper with you there and leave the live site free of testing (disabling plugins and theme).

Here's what's happened so fare with the wholesale plugin developer:

(1) I sent him the code here: https://currency-switcher.com/wholesale-suite/ which he has implemented. So now I'm left with some remaining issues.

(A) When logged in as a regular customer, I have not encountered any conflicts with the currency switcher plugin.

(B) When logged as a wholesale customer this is what happens:

Viewing STG (sterling silver) products: (a) On the Shop Page: I don't see the currency conversion for my default CAD$

 

Shop page: simply missing the currency conversion () row

Single product page: I'm missing the regular price row and I see the currency conversion

Same happens on the single product page:

 

For GOLD products:

(A) On the shop page: for some simple products I'm again missing the conversion to CAD$ but for variable products I do see the CAD$ conversion in brackets and see the regular price, but no wholesale price and just below the (CAD$ conversion) I see the A PRICE of $0.00.

(B) On the single product page for a variable product: I see the same problem as what I see on the shop page in (A) above.

(C) On the single product page for a variable product: I see the same problem as what I see on the shop page in (A) above.

 

The wholesale plugin developer claims that when deactivating the currency plugin the problem goes away.

I have included access to both the production and staging servers for you to have a look.

Thanks so much.

Lyse

 

Quote from Pablo Borysenco on October 19, 2020, 10:26

Hello Lyse

Thank you  for  info!

I added this to the adaptation queue

Quote from tremblayly on October 19, 2020, 16:04

Hi Pablo,

I'm sorry but what is the adaptation queue?

Lyse

Quote from Pablo Borysenco on October 20, 2020, 09:30

Hello Lyse

We have many users who want to make compatibility with third party plugins. And we help them - but we cannot do it for everyone at the same time

Please  read  this - https://currency-switcher.com/woocs-labs/

Quote from tremblayly on October 21, 2020, 03:16

Hi Pablo,

Thank you for the link. I understand having to coordinate the work. Is there an estimated timeframe as to when I may expect to hear back about this? I'm sorry if I sound pushy a bit. I have to provide feedback to my clients.

Thanks for your understanding and patience.

Lyse

Quote from Pablo Borysenco on October 21, 2020, 12:37

Hello Lyse

Unfortunately, I cannot give an exact date.

But according to the number of requests and my experience - developer will check it in two weeks. (Best case next Thursday)

Quote from tremblayly on October 21, 2020, 17:12

Hi Pablo,

Thank you.

Looking forward to a fix.

Lyse

Quote from Pablo Borysenco on October 22, 2020, 16:19

Hello

check  your  access to the test  site - https://c2n.me/49xpGTV.png

And  add FTP access

Quote from tremblayly on October 22, 2020, 18:21

Hi Pablo,

I have created temporary SFTP login credentials on both production and staging servers.

I also resetted the password for your temporary WPAMIN login credentials.

All credentials have been added to the private data section.

Thank you

Lyse

Quote from Pablo Borysenco on October 23, 2020, 11:00

Hello Lyse

Ok! Thank you

Quote from Pablo Borysenco on October 29, 2020, 18:03

Hello

Please  check  your  FTP access to your staging site(sftp address)

 

Quote from tremblayly on October 29, 2020, 18:16

Hi Pablo

I have resetted the password if that helps, but the username and password are correct for the staging server.

I corrected the SFTP server address.

Thanks

Lyse

Quote from Pablo Borysenco on October 30, 2020, 12:36

Hello

Ok!  Now  it  works

Quote from tremblayly on October 30, 2020, 16:25

Hi Pablo,

I am correct to assume that the fix has been applied to the staging site?

When I try to test on the staging I get the following error:

/class-wc-wholesale-wc-currency-switcher-compatibility.php on line 29
class="product type-product post-11291 status-publish first instock product_cat-stg-bails product_cat-stg-pinch-bails product_cat-stg-pinch-bails-from-front-to-back product_tag-bail product_tag-bail-stone-settings product_tag-bails product_tag-glue-on-bail product_tag-jewelry-bails product_tag-jewelry-settings product_tag-mountings product_tag-pearl-bail product_tag-pendant-bail product_tag-pendants product_tag-pinch-bail product_tag-settings product_tag-sterling-silver product_tag-sterling-silver-bails product_tag-sterling-silver-settings has-post-thumbnail taxable shipping-taxable purchasable product-type-simple">

Is this error related to the Wholesale Pro Suite plugin developer attempting to apply a suggested fix from anther plugin?  If it is, I can revert back to the previous version of the Wholesale plugin and see if your fix is working from that version.

Please provide feedback on this error before I can continue testing of the fix.

NOTE: From quickly looking at the shop and single product page, I still see the issue.

Thank you

Lyse

Quote from Pablo Borysenco on November 2, 2020, 11:02

Hello Lyse

Now  it  works - I mean FTP access

Is this error related to the Wholesale Pro Suite plugin developer attempting to apply a suggested fix from anther plugin?   - Yes it is possible

I can revert back to the previous version of the Wholesale plugin - No way! We do not do customization for your site. We are adapting a third-party plugin. All plugins must have the latest version and no customizations

Quote from tremblayly on November 2, 2020, 21:12

Hi Pablo,

My comment regarding reverting back to the previous version of the Wholesale plugin is that the version I have on this site was to add the Currency plugin script. The version I'm working with is not public yet. I'll leave it as is so you can work with it to find a solution.

Thanks

Lyse