Conflict Bear-WooCommerce: Working on Product Single Page delets all the attributes, price, variation, etc.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from goldgur on December 20, 2022, 10:39Hi
When I copy a product on BEAR, define everything I need in the bulk editor and then go to "Actions" pressing the pen to work on the product single page backend of WooCommerce everything looks at first fine. But after editing something on the product single page backend of WooCommerce and pressing save, this action DELETS INFORMATION! The attributes and the price are gone, as well all the variations -> almost everything in the product data block. Other blocks are not affected.
I tried so many ways to avoid this conflict of data loss. But whatever I do - copy it in WooCommerce and edit it first on the product single page - the conflict remains and it's a horrible, very frustrating conflict. As long as I stay within the bulk editor, everything is OK. But as soon as I enter the product single page backend of WooCommerce to change something, the conflict happens.
PLEASE help me to solve this issue.
Hi
When I copy a product on BEAR, define everything I need in the bulk editor and then go to"Actions" pressing the pen to work on the product single page backend of WooCommerce everything looks at first fine. But after editing something on the product single page backend of WooCommerce and pressing save, this action DELETS INFORMATION! The attributes and the price are gone, as well all the variations -> almost everything in the product data block. Other blocks are not affected.
I tried so many ways to avoid this conflict of data loss. But whatever I do - copy it in WooCommerce and edit it first on the product single page - the conflict remains and it's a horrible, very frustrating conflict. As long as I stay within the bulk editor, everything is OK. But as soon as I enter the product single page backend of WooCommerce to change something, the conflict happens.
PLEASE help me to solve this issue.
Quote from Pablo Borysenco on December 20, 2022, 10:51Hello
Do you use third party product sync plugins?
what BEAR version number are you using?
Hello
Do you use third party product sync plugins?
what BEAR version number are you using?
Quote from goldgur on December 20, 2022, 10:57Hi Pablo
I don't know what you mean by third party product sync plugin (so I assume the answer is a no), but I've added the logins to my backend in the private data.
Version 2.1.2
Hi Pablo
I don't know what you mean by third party product sync plugin (so I assume the answer is a no), but I've added the logins to my backend in the private data.
Version 2.1.2
Quote from Pablo Borysenco on December 20, 2022, 11:28Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Quote from Pablo Borysenco on December 20, 2022, 13:46I did a test - https://c2n.me/4hpQair - I can't repeat this error
Can you make a video with the error?
I did a test - https://c2n.me/4hpQair - I can't repeat this error
Can you make a video with the error?
Quote from goldgur on December 20, 2022, 14:26Check the private data. That is an old video of Nov 6 with the same issue. I have this problems since weeks. Ignore that I cannot see the variations, I forgot to tick a box to see them. But you see how after the saving everything disappeared.
Check the private data. That is an old video of Nov 6 with the same issue. I have this problems since weeks. Ignore that I cannot see the variations, I forgot to tick a box to see them. But you see how after the saving everything disappeared.
Quote from Pablo Borysenco on December 21, 2022, 10:49Hello
Very strange. I can't repeat this error. Please try to do a test with my user data(access).
Hello
Very strange. I can't repeat this error. Please try to do a test with my user data(access).
Quote from goldgur on December 21, 2022, 11:17I have done this test with all admin accounts I have, and It remains. I've even tried this on another browser, but it still remains. Can it be that it is a problem with my PC?
I have done this test with all admin accounts I have, and It remains. I've even tried this on another browser, but it still remains. Can it be that it is a problem with my PC?
Quote from goldgur on December 21, 2022, 11:59I've just logged in on an other PC and tested it. There I still have the same problem. I don't know why you cannot see the problem and I can see it on all admin accounts.
I've just logged in on an other PC and tested it. There I still have the same problem. I don't know why you cannot see the problem and I can see it on all admin accounts.
Quote from Pablo Borysenco on December 21, 2022, 13:07Ok! Please try another test. disable my plugin before updating the product
and can you add your access to test
Ok! Please try another test. disable my plugin before updating the product
and can you add your access to test
Quote from goldgur on December 21, 2022, 14:49I've added my access for you to test.
I've disabled the BEAR plugin and updated the product on the single product page. It deleted the information again :(
I've added my access for you to test.
I've disabled the BEAR plugin and updated the product on the single product page. It deleted the information again :(
Quote from Pablo Borysenco on December 22, 2022, 11:50Hello
Yes, it looks like my plugin has nothing to do with this error - https://c2n.me/4hqUNzr - as you can see simple product editing doesn't work, all attributes disappear after update.
With my user access everything works fine
Hello
Yes, it looks like my plugin has nothing to do with this error - https://c2n.me/4hqUNzr - as you can see simple product editing doesn't work, all attributes disappear after update.
With my user access everything works fine
Quote from goldgur on December 22, 2022, 14:11Thank you for checking it :) I will contact a specialist to solve it.
Thank you for checking it :) I will contact a specialist to solve it.
Quote from Pablo Borysenco on December 23, 2022, 10:37Hello
Welcome;)
Hello
Welcome;)