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Conflict Bear-WooCommerce: Working on Product Single Page delets all the attributes, price, variation, etc.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi

When I copy a product on BEAR, define everything I need in the bulk editor and then go to"Actions" pressing the pen to work on the product single page backend of WooCommerce everything looks at first fine. But after editing something on the product single page backend of WooCommerce and pressing save, this action DELETS INFORMATION! The attributes and the price are gone, as well all the variations -> almost everything in the product data block. Other blocks are not affected.

I tried so many ways to avoid this conflict of data loss. But whatever I do - copy it in WooCommerce and edit it first on the product single page - the conflict remains and it's a horrible, very frustrating conflict. As long as I stay within the bulk editor, everything is OK. But as soon as I enter the product single page backend of WooCommerce to change something, the conflict happens.

PLEASE help me to solve this issue.

Hello

Do you use third party product sync plugins?

what BEAR version number are you using?

Hi Pablo

I don't know what you mean by third party product sync plugin (so I assume the answer is a no), but I've added the logins to my backend in the private data.

Version 2.1.2

 

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

I've added it

I did  a  test   - https://c2n.me/4hpQair  - I can't repeat this error

Can you make a video with the  error?

Check the private data. That is an old video of Nov 6 with the same issue. I have this problems since weeks. Ignore that I cannot see the variations, I forgot to tick a box to see them. But you see how after the saving everything disappeared.

Hello

Very strange. I can't repeat this error.  Please  try  to do  a  test  with  my  user  data(access).

I have done this test with all admin accounts I have, and It remains. I've even tried this on another browser, but it still remains. Can it be that it is a problem with my PC?

I've just logged in on an other PC and tested it. There I still have the same problem. I don't know why you cannot see the problem and I can see it on all admin accounts.

Ok! Please  try  another  test.  disable my plugin before updating the product

and  can  you  add  your access  to  test

 

I've added my access for you to test.

I've disabled the BEAR plugin and updated the product on the single product page. It deleted the information again :(

Hello

Yes, it looks like my plugin has nothing to do with this error - https://c2n.me/4hqUNzr - as you can see simple product editing doesn't work, all attributes disappear after update.

With my user access everything works fine

Thank you for checking it :) I will contact a specialist to solve it.

Hello

Welcome;)