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Compatibility with Kadence Theme?

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,

I use the Kadence theme and it allows me to place an image in the header of each product category and each custom category.

I use Woof without Ajax, precisely because I need the page to be reloaded to show these images.

The problem I'm facing is that Woof is only respecting this in the default product categories. In them the top image changes correctly.

But when I try to filter by some custom category like manufacturer, the image doesn't show up. These custom categories were created using JetEngine.

Is Woof treating custom product categories differently than native Woocommerce ones? Is it some incompatibility with the way JetEngine created the taxonomies?

I appreciate any information.

Thanks.

Hello

Please  drop me  exact  link to the  issue

Is a development website.

Look at: https://bit.ly/3MldCBQ

In the left sidebar DEPARTAMENTOS is default woocommerce product category. If you clique in PÃO DE QUEIJO, you will see a example of the hero image working fine.

PRODUTORES and REGIÃO DO PRODUTOR are custom product taxonomys, created by Jetengine (i tried whith CPTUI too).

Clique on the filter REGIÃO DO PRODUTOR - INTERIOR PAULISTA, no hero image shows, but works fine in direct navigation: https://bit.ly/3yFfWQk

You can see another incompatibility whith Kadence framework in the INTERIOR PAULISTA, i added a block before products using Kadence Elements Hook, but it only shows on direct navigation.

I just want the dynamic recount and hide empty itens features, whithout ajax.

Can you plz take a look?

Tnks.

 

 

 

 

Hello

Your link - https://share.pluginus.net/image/i20220517092004.png

To add  private  data - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

Please try again.

I already sent you a login.

 

 

Hello

ok!

the hero image - Do you mean these images? - https://share.pluginus.net/image/i20220518102454.png

https://share.pluginus.net/image/i20220518101649.png -  there is a reason why you changed this setting.  When I switch to"no" - everything works correctly  - https://share.pluginus.net/image/i20220518102020.png

No, i am talking about this image:

 

Working on default woocommerce product categories:

https://pasteboard.co/dvOj8hfD6b16.png

 

Not working on custom taxonomys created by Jetengine and CPTUI:

https://pasteboard.co/2GQIOeQTU2kB.png

 

You can see the image shows when you access the direct link, but not work when i access by the filter:

https://bit.ly/3yFfWQk

 

 

 

 

 

 

Hello

Ok! of course it shouldn't appear after filtering. For this image to appear, you need a redirect to the archive page, and my plugin is a filter and has nothing to do with the menu functionality

It works with categories (in your case) only due to wrong settings - https://share.pluginus.net/image/i20220519084114.png - this causes the filter to work incorrectly