Color thumbnails not loaded
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
i have a problem with a color attribute. The color thumbnails are not shown. I see a black thumbnail instead of the color i defined in the color value. Can you look at this ?
The site URL is in private data.
Thanks,
Regards
Hello
Just looked your site, image there not just selected:
- https://clip2net.com/s/4nZfhEG
- on our demo: https://clip2net.com/s/4nZfhVf
- use: https://clip2net.com/s/4nZfgRJ and result https://clip2net.com/s/4nZfg0P
Please provide actual purchase code in the private area (now there not the key) of this ticket and share access to the site or its dev version to let me resolve the issue
https://share.pluginus.net/image/i20230222134241.png
https://share.pluginus.net/image/i20230222134615.png
https://share.pluginus.net/image/i20230222134511.png
Thanks,
Indeed, I hadn't defined the colors in your plugin.
I thought it would use the colors I had already defined in the color attribute values.
Regards
Hello
Yes, exactly — you got it right.
Color attributes in WooCommerce are just taxonomies, meaning the term names ("Red","Blue","Green", etc.) are only text labels for the system. WooCommerce and HUSKY have no way to know that the word"Red" should visually be the color #FF0000 — the term name and the visual representation are completely independent things.
To make color swatches appear on the frontend, you need to explicitly assign a visual value to each term in HUSKY settings:
- either a HEX color code (
#FF0000for red,#0000FFfor blue, etc.) - or an image, which is useful when a color cannot be represented by a single HEX (patterns, gradients, textures like wood or marble, tie-dye, etc.)
Once each term has its HEX or image assigned in HUSKY, the swatches will render correctly on the frontend instead of black placeholders.
Glad you sorted it out. Let me know if you need anything else.