PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Checkout works fine, but order is saved in default currency

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Cristi(@cristi)
3 Posts
Customers
November 4, 2020, 15:17

Maybe since the last WP and Woocommerce update, but I have this plugin on a few sites and I noticed that the last orders were payed in the correct currency (USD for USA, EUR for Europe), but the order is saved with the default website currency (GBP). Even the email confirmation is in the correct currency.

Checked this with Revolut and Braintree.

PS: Even the email template sent to the customer is correct (shows USD), so it is a matter of just storing the order info in Woocommerce's DB.

PPS: Tried both Woocommerce Session and PHP Session as Geo Location Settings - both do the same.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 4, 2020, 17:09

Hello

Please  try  a new  version of the  plugin (link in the  private data)  do a test and tell me the result

#2
Cristi(@cristi)
3 PostsTopic Author
Customers
November 4, 2020, 18:01

Already had this version installed from the codecanyon notification, but I also downloaded it from the link you sent and installed it. Issue is still there. Settings are based on Geo IP Localization (maybe this will help you on conducting further testing).

How it works

  • USA user buys from the site - checkout is in USD - payment gateway gets  USD - website saves order as default currency (GBP)
  • European User buys from site - checkout is in EUR - payment gateway gets EUR - website saves order as default currency (EUR)

How it should work

  • USA user buys from the site - checkout is in USD - payment gateway gets  USD - website saves order with  purchase currency (USD)
  • European User buys from site - checkout is in EUR - payment gateway gets EUR - website saves order with  purchase currency (EUR)

If there's anymore info I can provide you with, let me know. Thanks!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 4, 2020, 19:06

ok

Try  in  file - wp-content\plugins\woocommerce-currency-switcher\classes\woocs_after_33.php  delete  this  code - https://c2n.me/49He8Yt.png and  do a test

#4
Cristi(@cristi)
3 PostsTopic Author
Customers
November 4, 2020, 19:34

Great! I've changed that. I did a test order in EUR and it seems to work nicely, order gets saved in EUR as it should. I'm going to do some tests from different countries in the following days and I'll let you know!

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 5, 2020, 11:46

Hello

Ok!  Great!

#6