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Category filter not showing at first load.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
redaumore(@redaumore)
4 Posts
Customers
May 4, 2021, 01:14

Hi,

I've the next category tree.

Wellnes & Care

Dental Care

Toothbrush cases

Toothbrushes

Toothpaste

I've two filters available. Category and Author.

When I'm in Dental Care category only appears Author filter.

If I filter by an Author with some products for this selection, Category filter appears.

I expect that Category filter appears in the product archive of Dental Care when it is loaded. Not after some interaction with some other filter.

https://drive.google.com/file/d/1sce8ZM-IJLhmln1JTR25f8QetA5Y89Dg/view?usp=sharing

I found that the URL haven't parameters, Category filter don't appears (but Author filter does).

But, if the URL have parameters (eg: ?swoof=1&really_curr_tax=41-product_cat) the Category filter appears.

I've Pro version of Woof Product Filter.

 

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 4, 2021, 12:15

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

#2
redaumore(@redaumore)
4 PostsTopic Author
Customers
May 4, 2021, 13:38

Hi Pablo,

Done.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 5, 2021, 12:34

Hello

Please  check  your  site - ERR_CONNECTION_CLOSED

I cannot log into the admin panel

#4
redaumore(@redaumore)
4 PostsTopic Author
Customers
May 5, 2021, 14:27

Hi Pablo,

Sorry. Url was wrong. I changed in private ticket data.

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 6, 2021, 12:07

Hello

I disabled  this  plugin - https://c2n.me/4bWmhYy.png

Result - https://c2n.me/4bWmf1c.jpg

#6
redaumore(@redaumore)
4 PostsTopic Author
Customers
May 6, 2021, 13:30

Fixed, Great!

Thank you Pablo!!

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 7, 2021, 11:50

Welcome;)

#8