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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Welcome;)

Thank you.

When we enable the SEO URL request option, the searches when using the filter on the left go to a 404.
Is there a setting that we have missed to fix this?

https://shop.progas.com.au/shop/

 

Thank you.

Hello

Please drop  me  wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png I will  check  it

It may be a conflict with a third party plugin. Can  I disable  plugins  to test?

How did you go?

Thank you,

Hello

I added  my  IP

P.S. Unfortunately, I do not receive a notification after changing private data. Therefore, after updating private data, send any message in the forum

Thank you, I just added your IP.

Please do let me know if you can access the site ok.

 

Thank you.

unfortunately the access is not working - https://share.pluginus.net/image/i20221220114956.png

Please try again, I temporally turned the 2FA off on the site for you.

Thank you,

 

Hello

https://c2n.me/4hqn8zP.png - now it seems to be blocking by ip

Sorry, been away.

I have allowed all so you can access the site.

Please let me know when done so I can revert the htacess back.

 

Thank you,

Hello

Please  update  the plugin to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato - and  do a test

 

Thank you, I have updated through FTP as no update was showing.

I followed the guide above but Envato is showing the following error when we test the connection, either way the update fixed the problem above thank you.

----------------------------------------

Incorrect token permissions, please generate another token or fix the permissions on the existing token.

Please ensure only the following permissions are enabled:

  1. View and search Envato sites
  2. Download your purchased items
  3. List purchases you've made

Additional Error Details:
Found too many permissions on token..
purchase:verify

Hello to add to the above comment, within the SEO URL request/Meta title we have added the following and its working fine for the title bar {pa_brand} {pa_industry} {product_cat} - Site title.

Problem is that when we visit a page or a product the browser title now is not showing the page or product name, just shows - Site title, we only need this tool when in the shop.

How do we fix this as this SEO URL request tool appears to over ride the entire site, page, products and all.

Thank you.

Please disregard the request above as I put  /product_cat-{any}/   into the URL of the page and it appears to be working great now.

Just need to know about the below at the moment please for updating purposes.


I followed the guide above but Envato is showing the following error when we test the connection, either way the update fixed the problem above thank you.

----------------------------------------

Incorrect token permissions, please generate another token or fix the permissions on the existing token.

Please ensure only the following permissions are enabled:

  1. View and search Envato sites
  2. Download your purchased items
  3. List purchases you've made

Additional Error Details:
Found too many permissions on token..
purchase:verify

Hello

In this case, you should contact envato plugin support. Unfortunately, this is out of our control.

Ok, thank you

Welcome;)

Regarding your comment below, this is not working for us anymore, is there a field in the plugin where we can update this s I feel updates will knock it out.

We need to define the page the users see after they click the reset filter and clear all buttons.

Thank you.

------------------------------------------------

Hello

Yes. You need code customization

in  file - wp-content\plugins\woocommerce-products-filter\js\front.js - change  this  line - https://share.pluginus.net/image/i20220607093617.png

to:

woof_submit_link("https://paste_your_shop_main_page.com");

Hello

After every update you should do this customization

Thank you, if I put a copy of the front.js file with a folder in the child theme called"scripts" would that override the file in future?


Also
for some reason when we change an attribute for a product ( example; brand ) it does not remove it from the old one when using the filter.

Example;
For this product  https://shop.progas.com.au/product/convertor-lovato-rgj/  it is using a brand attribute called"LOVATO"     It was using the brand attribute called"LANDI RENZO"

As you can see from the below its still coming up within the LANDI RENZO brand
https://shop.progas.com.au/shop/filter/brand-landi-renzo/industry-automotive/product_cat-lpg-converters/

Is this a caching issue and if so how do we turn it off or clear it as its happening on many others aswell?

Thank you