Categories disappear within Widget
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from anthw on December 15, 2022, 04:47Thank you.
When we enable the SEO URL request option, the searches when using the filter on the left go to a 404.
Is there a setting that we have missed to fix this?https://shop.progas.com.au/shop/
Thank you.
Thank you.
When we enable the SEO URL request option, the searches when using the filter on the left go to a 404.
Is there a setting that we have missed to fix this?
https://shop.progas.com.au/shop/
Thank you.
Quote from Pablo Borysenco on December 15, 2022, 11:26Hello
Please drop me wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png I will check it
It may be a conflict with a third party plugin. Can I disable plugins to test?
Hello
Please drop me wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png I will check it
It may be a conflict with a third party plugin. Can I disable plugins to test?
Quote from anthw on December 20, 2022, 03:59How did you go?
Thank you,
How did you go?
Thank you,
Quote from Pablo Borysenco on December 20, 2022, 12:23Hello
I added my IP
P.S. Unfortunately, I do not receive a notification after changing private data. Therefore, after updating private data, send any message in the forum
Hello
I added my IP
P.S. Unfortunately, I do not receive a notification after changing private data. Therefore, after updating private data, send any message in the forum
Quote from anthw on December 20, 2022, 12:34Thank you, I just added your IP.
Please do let me know if you can access the site ok.
Thank you.
Thank you, I just added your IP.
Please do let me know if you can access the site ok.
Thank you.
Quote from Pablo Borysenco on December 20, 2022, 13:51unfortunately the access is not working - https://share.pluginus.net/image/i20221220114956.png
unfortunately the access is not working - https://share.pluginus.net/image/i20221220114956.png
Quote from anthw on December 21, 2022, 02:14Please try again, I temporally turned the 2FA off on the site for you.
Thank you,
Please try again, I temporally turned the 2FA off on the site for you.
Thank you,
Quote from Pablo Borysenco on December 21, 2022, 12:23Hello
https://c2n.me/4hqn8zP.png - now it seems to be blocking by ip
Hello
https://c2n.me/4hqn8zP.png - now it seems to be blocking by ip
Quote from anthw on January 10, 2023, 06:23Sorry, been away.
I have allowed all so you can access the site.
Please let me know when done so I can revert the htacess back.
Thank you,
Sorry, been away.
I have allowed all so you can access the site.
Please let me know when done so I can revert the htacess back.
Thank you,
Quote from Pablo Borysenco on January 10, 2023, 12:45Hello
Please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato - and do a test
Hello
Please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato - and do a test
Quote from anthw on January 11, 2023, 02:27Thank you, I have updated through FTP as no update was showing.
I followed the guide above but Envato is showing the following error when we test the connection, either way the update fixed the problem above thank you.
----------------------------------------
Incorrect token permissions, please generate another token or fix the permissions on the existing token.
Please ensure only the following permissions are enabled:
- View and search Envato sites
- Download your purchased items
- List purchases you've made
Additional Error Details:
Found too many permissions on token..
purchase:verify
Thank you, I have updated through FTP as no update was showing.
I followed the guide above but Envato is showing the following error when we test the connection, either way the update fixed the problem above thank you.
----------------------------------------
Incorrect token permissions, please generate another token or fix the permissions on the existing token.
Please ensure only the following permissions are enabled:
- View and search Envato sites
- Download your purchased items
- List purchases you've made
Additional Error Details:
Found too many permissions on token..
purchase:verify
Quote from anthw on January 11, 2023, 06:07Hello to add to the above comment, within the SEO URL request/Meta title we have added the following and its working fine for the title bar {pa_brand} {pa_industry} {product_cat} - Site title.
Problem is that when we visit a page or a product the browser title now is not showing the page or product name, just shows - Site title, we only need this tool when in the shop.
How do we fix this as this SEO URL request tool appears to over ride the entire site, page, products and all.
Thank you.
Hello to add to the above comment, within the SEO URL request/Meta title we have added the following and its working fine for the title bar {pa_brand} {pa_industry} {product_cat} - Site title.
Problem is that when we visit a page or a product the browser title now is not showing the page or product name, just shows - Site title, we only need this tool when in the shop.
How do we fix this as this SEO URL request tool appears to over ride the entire site, page, products and all.
Thank you.
Quote from anthw on January 11, 2023, 07:00Please disregard the request above as I put /product_cat-{any}/ into the URL of the page and it appears to be working great now.
Just need to know about the below at the moment please for updating purposes.
I followed the guide above but Envato is showing the following error when we test the connection, either way the update fixed the problem above thank you.
----------------------------------------
Incorrect token permissions, please generate another token or fix the permissions on the existing token.
Please ensure only the following permissions are enabled:
- View and search Envato sites
- Download your purchased items
- List purchases you've made
Additional Error Details:
Found too many permissions on token..
purchase:verify
Please disregard the request above as I put /product_cat-{any}/ into the URL of the page and it appears to be working great now.
Just need to know about the below at the moment please for updating purposes.
I followed the guide above but Envato is showing the following error when we test the connection, either way the update fixed the problem above thank you.
----------------------------------------
Incorrect token permissions, please generate another token or fix the permissions on the existing token.
Please ensure only the following permissions are enabled:
- View and search Envato sites
- Download your purchased items
- List purchases you've made
Additional Error Details:
Found too many permissions on token..
purchase:verify
Quote from Pablo Borysenco on January 11, 2023, 12:55Hello
In this case, you should contact envato plugin support. Unfortunately, this is out of our control.
Hello
In this case, you should contact envato plugin support. Unfortunately, this is out of our control.
Quote from anthw on March 24, 2023, 08:55Regarding your comment below, this is not working for us anymore, is there a field in the plugin where we can update this s I feel updates will knock it out.
We need to define the page the users see after they click the reset filter and clear all buttons.
Thank you.
------------------------------------------------June 7, 2022, 11:37Hello
Yes. You need code customization
in file - wp-content\plugins\woocommerce-products-filter\js\front.js - change this line - https://share.pluginus.net/image/i20220607093617.png
to:
woof_submit_link("https://paste_your_shop_main_page.com");
Regarding your comment below, this is not working for us anymore, is there a field in the plugin where we can update this s I feel updates will knock it out.
We need to define the page the users see after they click the reset filter and clear all buttons.
Thank you.
Hello
Yes. You need code customization
in file - wp-content\plugins\woocommerce-products-filter\js\front.js - change this line - https://share.pluginus.net/image/i20220607093617.png
to:
woof_submit_link("https://paste_your_shop_main_page.com");
Quote from Pablo Borysenco on March 24, 2023, 11:27Hello
After every update you should do this customization
Hello
After every update you should do this customization
Quote from anthw on March 29, 2023, 09:48Thank you, if I put a copy of the front.js file with a folder in the child theme called "scripts" would that override the file in future?
Also for some reason when we change an attribute for a product ( example; brand ) it does not remove it from the old one when using the filter.Example;
For this product https://shop.progas.com.au/product/convertor-lovato-rgj/ it is using a brand attribute called "LOVATO" It was using the brand attribute called "LANDI RENZO"As you can see from the below its still coming up within the LANDI RENZO brand
https://shop.progas.com.au/shop/filter/brand-landi-renzo/industry-automotive/product_cat-lpg-converters/Is this a caching issue and if so how do we turn it off or clear it as its happening on many others aswell?
Thank you
Thank you, if I put a copy of the front.js file with a folder in the child theme called"scripts" would that override the file in future?
Also for some reason when we change an attribute for a product ( example; brand ) it does not remove it from the old one when using the filter.
Example;
For this product https://shop.progas.com.au/product/convertor-lovato-rgj/ it is using a brand attribute called"LOVATO" It was using the brand attribute called"LANDI RENZO"
As you can see from the below its still coming up within the LANDI RENZO brand
https://shop.progas.com.au/shop/filter/brand-landi-renzo/industry-automotive/product_cat-lpg-converters/
Is this a caching issue and if so how do we turn it off or clear it as its happening on many others aswell?
Thank you