Cash on Delivery fee not applied when FOX Currency Switcher is enabled
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
I noticed an issue with the plugin. I have installed the Active Payments for WooCommerce plugin (https://www.wpdesk.pl/sklep/aktywne-platnosci-woocommerce), which allows adding an extra fee for Cash on Delivery payments.
I have set the fee to 2.99 PLN, and it works correctly as long as the FOX – Currency Switcher Professional for WooCommerce plugin is disabled. However, once FOX is activated, on the checkout page when I select Cash on Delivery, the additional fee is not applied. It seems that FOX does not detect this fee and does not convert it into another currency, or even display it in the base currency.
When I disable FOX, everything works fine and the fee is added as expected.
Could you please advise me on what I should do to make these two plugins work properly together?
Best regards,
Dawid
Hello Dawid
Yes, it looks like this is an incompatibility with a third-party plugin.
Please read this - https://currency-switcher.com/woocs-labs
Hello,
Thank you for your message. I have already created a post requesting compatibility between the FOX – Currency Switcher plugin and Active Payments for WooCommerce. I appreciate your assistance and look forward to any updates regarding this matter.
Best regards,
Dawid
Hello
Ok! then let's continue discussing the problem in another topic