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Cant Edit WOOCS

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
ptiwaringe(@ptiwaringe)
7 Posts
Customers
November 2, 2023, 02:06

I have had this plugin since 2019 and l deleted my flag images by mistake from my gallery , when l went into the plugin to restore l realised the dashboard is not work and it looks like what l have attched.l have followed the instruction where it say attention but l cant seem to edit anythingwoocs dashborad

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 2, 2023, 12:08

Hello

Please  update  the  plugin to latest  version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

and  drop  me  wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png

#2
ptiwaringe(@ptiwaringe)
7 PostsTopic Author
Customers
November 2, 2023, 13:45

hi l have added the evanto plug in and created token but they are issues not sure why l ticked all the required boxes

Incorrect token permissions, please generate another token or fix the permissions on the existing token.

Please ensure only the following permissions are enabled:

  1. View and search Envato sites
  2. Download your purchased items
  3. List purchases you've made

Additional Error Details:
Found too many permissions on token..
purchase:verify
[]

l have submitted login details in pvt message, please note this is a live site and when fixing keep in mind any issues with currency will affect checkout for customers

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 3, 2023, 10:46

Hello

 l have added the evanto plug in and created token but they are issues not sure why l ticked all the required boxes - In this case, please contact envato support.

unfortunately we do not support such an old version of the plugin, you should update the plugin

#4
ptiwaringe(@ptiwaringe)
7 PostsTopic Author
Customers
November 4, 2023, 02:40

are you suggesting l buy a new plug in?  why was my plug in not receiving update yet l paid for it

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 6, 2023, 11:48

Hello

I do not advise you to buy a plugin! You just need to update the plugin to the latest version- https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato  - This article describes how to update any plugin that you purchased on the envato platform.

If you are unable to do this, write to envato support. Unfortunately this does not depend on our plugin.  Please read  this - https://forums.envato.com/t/token-error-found-too-many-permissions-on-token/278370

OR  delete the  plugin  and  install the  new  version(all  settings  will be  saved). But I don’t recommend this method because you will have to always check for updates manually

 

#6