PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Can't upload Flags from admin

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Mathieu(@mathieu)
6 Posts
Customers
January 23, 2020, 11:45

Hi

I have installed the premium version of  WOOCS - WooCommerce Currency Switcher on my website https://www.gaiaskingdom.com/ but I can't add Flags to currencies.

I followed the path : Add media from Library / Select image / click on"File URL" / and insert Post but some errors are showing up in the console and the image is not added to the currency.

Can you have a look and see what's wrong with it?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 23, 2020, 12:45

Hello

Ok!   Can  I disable  plugins/theme  to test?

#2
Mathieu(@mathieu)
6 PostsTopic Author
Customers
January 23, 2020, 12:57

Hi Pablo,

 

Yes sure.

#3
Mathieu(@mathieu)
6 PostsTopic Author
Customers
January 23, 2020, 17:18

Did you manage to find the issue?

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 24, 2020, 12:30

Hello

Something wrong with image downloader. But the image is incorrectly added if you do it from a computer ( https://c2n.me/45EWKUy.png )

#5
Mathieu(@mathieu)
6 PostsTopic Author
Customers
January 24, 2020, 13:32

So there is no solutions?

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 27, 2020, 12:18

Hello

I can continue the investigation. I think I will try reinstalling the core wordpress.

Because it’s native WordPress functionality and our plugin just uses this feature

#7
Mathieu(@mathieu)
6 PostsTopic Author
Customers
January 27, 2020, 13:45

Ok thank you.

I am waiting for that to put the website live.

Can you make sure you copy all the files you are replacing as a backup in case something is going wrong when you 're fixing it.

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 28, 2020, 12:09

Hello

go to your image/media library. Check all images, the title field should not be empty! Fix it and do the test.

#9
Mathieu(@mathieu)
6 PostsTopic Author
Customers
January 29, 2020, 13:09

It was the issue

Thank you for helping.

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 30, 2020, 13:10

Hello

Welcome;)

#11