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Can't switch currency sometimes. mini cart currency doesn't update.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
adairhsu(@adairhsu)
2 Posts
Customers
October 25, 2024, 15:50

Hello,

Recently, my currency switcher has frequently failed to switch currencies properly. Sometimes, clearing the cache helps for a short time. I created a test site to replicate this issue (since I’m hesitant to test on the current site), and here’s an overview:

I also attempted to delete all currencies, but strangely, USD and EUR remain and their flags icon are lost. Here is the screenshot:

https://photos.app.goo.gl/Fye9nGDF7i5EEVYS6

Thank you.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 28, 2024, 12:48

Hello

I checked your site. It looks like the problem is not in the cart.

You are using a third party plugin/theme that changes the price display template.  And in this case my plugin can't redraw cached prices

 

#2
adairhsu(@adairhsu)
2 PostsTopic Author
Customers
October 28, 2024, 18:37

Hello Pablo,

Thank you for narrowing down this issue. I will test the plugin one by one to see what's the cause. I disabled Astra pro theme too.

One more question if I may, when I try deleting currencies as below there are always USD and EURO there:

 

May I know how to solve this issue. Or there is  a recommended way to completely restore/delete Fox currency plugin, then I start from the beginning?

Thank you for the further supporting.

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 29, 2024, 11:07

Hello

For the plugin to work correctly, 2 currencies are needed (otherwise there is no point in converting). Therefore, when all currencies are deleted (if there are less than two left), default currencies are added

If you want to change currencies, just change the currency settings (change the currency code)

To remove all settings you can use custom code - https://developer.wordpress.org/reference/hooks/delete_option/  key -  'woocs'

 

#4