Support Forum

Content of the article

You need to log-in to create request (topic) to the support

Can't find the option "Show chain always"

This support system is for all types of the plugins as for premium versions, so for free ones! If you have premium version do not forget in the private data of the request (!!not in the text of the support request!!) after its publishing insert purchase code please (see green button on the right side) and press Save button.
If you not got email within 24 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi,

Just bought this plugin and I want to test it on the site. I want to filter the products based on the Woocommerce Product Category hierarchy that we set.  Now as the instructions, I'm doing them but I don't see the option Show chain always in the advanced options of the category. How can I set that option?

Thanks.

Also, I put the widget in the shop sidebar and trying to filter by different things, but without clicking the filter button, it is not filtering y AJAX. How can I achieve that?

Hello

Paste your license key here - https://c2n.me/42HBIt7.png

Please  drop me  exact  link to the  issue

Hi,

Just added the details there. Thanks.

Hello

Please try  to activate this  extension - https://c2n.me/42Y4PKY.png  - and check it - https://c2n.me/42Y4Ygo.png

 

Hi,

Ok, thanks, I'll check it out.

Also, is there a way to make the filtering happen without clicking the filter button? I mean to filter by ajax without reloading the page (choosing an option would filter almost instantly)?

Thanks.

Hello

Check  options - https://c2n.me/42ZiCaU.png  AND https://c2n.me/42ZjVQs.png

Hi,

It worked. I actually enabled the "Form AJAX redrawing" option, that's why it wasn't working. The other 2 options were already set to true.

Thanks again for your help. I appreciate it. If I have any other questions, will let you know.

Regards,

Kourken.

Hello Kourken.

Welcome;)