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Can not add new currency

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
viva121(@viva121)
6 Posts
Customers
March 21, 2023, 11:02

Hi,

I’m trying to add a currency. Presently I have 4 of them. Each time I press Add currency button I’m redirected to the top of the page. Corresponding fields do not appear.

https://i.postimg.cc/fyrSsD91/Screenshot-2023-03-21-at-8-26-47.png

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 21, 2023, 12:09

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Update  the  plugin  to latest  version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

 

#2
viva121(@viva121)
6 PostsTopic Author
Customers
March 21, 2023, 12:19

have pasted

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 21, 2023, 13:37

Ok!

please  update  the  plugin  to latest  version - https://currency-switcher.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato  clear all cache  and  do a test

#4
viva121(@viva121)
6 PostsTopic Author
Customers
March 21, 2023, 15:08

The plugin is updated to the v.2.3.0

Clearing cash didn't help either.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 22, 2023, 10:07

Hello

Ok!  This is an old version of the plugin, please update the plugin to the latest version(2.4.0)

#6
viva121(@viva121)
6 PostsTopic Author
Customers
March 22, 2023, 11:25

I have auto updates on. But even, when I switch it off I don't have an option for update

#7
viva121(@viva121)
6 PostsTopic Author
Customers
March 22, 2023, 11:27

This is from WP updates:

Плагины

Ваши плагины не требуют обновления.

#8
viva121(@viva121)
6 PostsTopic Author
Customers
March 22, 2023, 11:48

Could you send me the file, and I will change it manually?

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 22, 2023, 12:51

You need to update the plugin, not change the code, but completely update the plugin.

You can  delete  the  old  version and  install  the  new  version(all settings  will be  saved)

#10