Quote from Mellybabe56 on March 28, 2023, 17:18

Hi

I dont want teaching how to use the website and never asked you to do that. I was simply stating a facyt. I can manage to store I just find the plugin totally user unfriendly on how to do things that it says it can and was simply askng support for help.

All I want to do is to be able to use the plug in as I paid for it. and at this time Im not able to do that.

 

if yes, then add this on attribute edit page - where is this? - https://share.pluginus.net/image/i20230328175546.png

This still doesnt show me whether I can use the plug in for this or where I can actually find it.

Mel

Quote from Mellybabe56 on March 28, 2023, 17:22

Ive found it. Again this isnt what I need. It doesnt add the attribute to all the listings in one go i.e. bulk editor. Which is why I brought the plugin!!!! I need to be able to add the A1 attribute to all the listings on the website in a bulk editor operation. Does this plug in allow that?

Mel

Quote from Pablo Borysenco on March 29, 2023, 10:09

Hello Mel

 I need to be able to add the A1 attribute to all the listings on the website in a bulk editor operation.  - Yes, the plugin does this very well. How to do it is in the video tutorial. I made several videos on how to do it. Describe what problem you have during the implementation of this

An example:

1)  Are you unable to filter/check the products you want to change?

2) You don't see variations after pressing a button? - https://share.pluginus.net/image/i20230329110055.png

3) You do not see the menu for editing variations? - https://share.pluginus.net/image/i20230329110124.png

4) You don't see the required term (attribute element) in the list? - https://share.pluginus.net/image/i20230329110159.png

5) No variant added after operation

I have another idea why you might not be able to do this. If you use a text attribute instead - ( https://share.pluginus.net/image/i20230329110644.png )  of a taxonomy ( https://share.pluginus.net/image/i20230329110727.png ) for variations

OR just give me wp-admin access( https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png ) to your site and I will make a video for you with a concrete example

Quote from Mellybabe56 on March 29, 2023, 11:35

Hi

Thanks for getting back. I can add the attribute as you show in your video to the product as per your instructions. However, when I go to the product page on the actual website instead of adding it to the original dropdown that is already there it is adding an additional dropdown just with the A1 size in?

If you look up heritage-posters.co.uk and look at at product page, let me know when you have done this, and I will add the A1 attribute as per your instructions, let you know and send a link to the page you will see the issue.

Mel

Quote from Pablo Borysenco on March 29, 2023, 12:31

Well, as I wrote in the previous message:

I have another idea why you might not be able to do this. If you use a text attribute instead - ( https://share.pluginus.net/image/i20230329110644.png )  of a taxonomy ( https://share.pluginus.net/image/i20230329110727.png ) for variations

If you have created variations based on text attributes (this doesn't even support woocommerce) - there are no plugins that can bulk edit text attributes. And it's not right, use taxonomies. Because even filters won't work with text attributes

Docs( https://share.pluginus.net/image/i20230329132731.png ) - https://bulk-editor.com/documentation

What text attributes look like I showed in this screenshot -  https://share.pluginus.net/image/i20230329110644.png - These are the attributes where you enter these manually in the text field on the product page.  Attributes as taxonomies - you can select them from the list on the product edit page - https://share.pluginus.net/image/i20230329110727.png

 

Quote from Mellybabe56 on March 29, 2023, 12:41

how do I send you a screen shot?

This looks like how I ve done it originally but it doesnt look the same as this.

Mel

Quote from Mellybabe56 on March 29, 2023, 13:00

Can I have an email to set u up as a user in the website

Quote from Pablo Borysenco on March 29, 2023, 14:00

how do I send you a screen shot? - You can  try this - https://app.prntscr.com/en/index.html

Can I have an email to set u up as a user in the website - I  added  to  private  data ( but you can use any email that doesn't even exist )

Quote from Mellybabe56 on March 29, 2023, 15:44

POSTED DETAILS

hopefully you can help as its driving me batty

 

Quote from Pablo Borysenco on March 30, 2023, 09:11

Hello

Unfortunately with this access I can't check anything( I can't access the editor page ).

This user must have the Administrator or Store Manager role

Quote from Mellybabe56 on March 30, 2023, 13:22

hopefully sorted

Please try again

Mel

Quote from Pablo Borysenco on March 31, 2023, 09:18

Unfortunately, the access is the same and I do not have the opportunity to go into the settings of my plugin

Quote from Mellybabe56 on March 31, 2023, 11:52

Hi have changed it again.

If this doesnt work please advise

Mel

Quote from Pablo Borysenco on March 31, 2023, 12:17

Hello Mel

Yes now it works

I was right about the reason you created the attributes for the product incorrectly - https://share.pluginus.net/image/i20230331130706.png

Your  product - https://share.pluginus.net/image/i20230331130838.png - at the top is a text attribute, below is attribute as taxonomy(correct way)

How to fix it? - Change all these products to attributes with taxonomy. In fact, this is to re-create variations

Why should you do it?  Because no filter works with these text attributes, and if you want to add a size filter for users, it will be impossible to do so.

 

Quote from Mellybabe56 on March 31, 2023, 12:23

Hi

Thank you for getting back. Again this makes no sense to me.

1 is this a big fix? i.e. a lot of work.

2.Your  product - https://share.pluginus.net/image/i20230331130838.png

My product page doesnt look like this, that I can tell. I only have the top box?

Mel

Quote from Mellybabe56 on March 31, 2023, 12:29

Im Looking at your image (the one with right and wrong on). I think there is a misundrestanding. The one marked wrong is the listing as it is set up because all those are size variations on the product listings. This is where I need to add the A1 in bulk?

When I add the A1 size via your plugin it adds the 2nd size box on the listing and on the product page. This is not what I need.

I dont want a size box just with A1 in I need a size box with all 5 sizes in it? and to be able to do this in bulk so I dont have to amend each individually product listing.

Any advise/help would be appreciated.

Mel

Quote from Mellybabe56 on March 31, 2023, 13:37

Hi

I have just sent an email with screen grabs to explain better. Please check spam.

Mel

Quote from Pablo Borysenco on April 3, 2023, 09:32

Hello

I understand perfectly what you want to do.

Mel, I try to explain to you.

 This is where I need to add the A1 in bulk? - With your incorrect settings - Nowhere and never!  You use attributes that are not edited in bulk, not filtered. You should use a different type of attributes (taxonomies).  There is a warning in our plugin documentation - https://share.pluginus.net/image/i20230329132731.png

Any advise/help would be appreciated. - https://share.pluginus.net/image/i20230331150421.png

Quote from Mellybabe56 on April 5, 2023, 12:13

Hi

Thank you for getting back. As I previously explain Im a techno phobe. We paid to have the website created and we just update it as and when required.

With your incorrect settings - Nowhere and never!  You use attributes that are not edited in bulk, not filtered. You should use a different type of attributes (taxonomies).  Is this a quick fix for us to do or is it something we will have to live with.

We cant go back to our web builder as he is no longer in business.

Mel