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Bulk edit thumbnail doesn't appear to work

(new from 01-07-2019)
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I just purchased a license for the bulk editor pro....because it's AWESOME!
I selected 6 products.
Selected "binded editing".
Select a new thumbnail for the first product.
The bulk operation appears to complete, and the 6 thumbnail updates are shown in the history.
However, the thumbnails don't appear to save.
It seems very simple to use, but I must be missing something.

Is there another channel through which paid customers can receive support?
I was hoping to use start using this fantastic plugin to bulk-update thumbnails.

Hello

Support for paid customers is here.

Please paste  your wp-admin access - https://c2n.me/42BAoj4.png  I will check  it

Thank you.
Filter category by "zebra zq500" to get a small batch.

I have a media folder plugin so you can open the Zebra > ZQ51 folder for the image for that product.

THANK YOU!

Hello

I added  info in the  private data

Thank you. Was that a modified file or just the standard pro version?
I'm getting the same result after uploading and activating that version.

Hello

Very  strange!

Please  drop  me  FTP access!

Provide  me  administrator  rule. Perhaps there is not enough access for my role -  manage_options

Can  I deactivate  plugins  to test?

I'll clone the site and disable plugins until I find the conflict.
I'll let you know if I discover the issue.
Thank you for trying.

Hello

Ok!  But first, try to do a test as an administrator