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Bulk edit thumbnail doesn't appear to work

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Sam(@sam-2)
5 Posts
Customers
August 20, 2019, 13:07

I just purchased a license for the bulk editor pro....because it's AWESOME!
I selected 6 products.
Selected"binded editing".
Select a new thumbnail for the first product.
The bulk operation appears to complete, and the 6 thumbnail updates are shown in the history.
However, the thumbnails don't appear to save.
It seems very simple to use, but I must be missing something.

Last edited on August 20, 2019, 13:09 by Sam · #1
Sam(@sam-2)
5 PostsTopic Author
Customers
August 21, 2019, 05:02

Is there another channel through which paid customers can receive support?
I was hoping to use start using this fantastic plugin to bulk-update thumbnails.

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 21, 2019, 11:17

Hello

Support for paid customers is here.

Please pasteĀ  your wp-admin access - https://c2n.me/42BAoj4.png I will checkĀ  it

#3
Sam(@sam-2)
5 PostsTopic Author
Customers
August 21, 2019, 11:48

Thank you.
Filter category by"zebra zq500" to get a small batch.

I have a media folder plugin so you can open the Zebra > ZQ51 folder for the image for that product.

THANK YOU!

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 22, 2019, 10:54

Hello

I addedĀ  info in theĀ  private data

#5
Sam(@sam-2)
5 PostsTopic Author
Customers
August 22, 2019, 11:27

Thank you. Was that a modified file or just the standard pro version?
I'm getting the same result after uploading and activating that version.

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 23, 2019, 11:46

Hello

VeryĀ  strange!

PleaseĀ  dropĀ  meĀ  FTP access!

ProvideĀ  meĀ  administratorĀ  rule. Perhaps there is not enough access for my role -Ā  manage_options

CanĀ  I deactivateĀ  pluginsĀ  to test?

#7
Sam(@sam-2)
5 PostsTopic Author
Customers
August 27, 2019, 09:36

I'll clone the site and disable plugins until I find the conflict.
I'll let you know if I discover the issue.
Thank you for trying.

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 27, 2019, 12:14

Hello

Ok!Ā  But first, try to do a test as an administrator

#9