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BTC curency freeze and block whole shop

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
polandmet(@polandmet)
3 Posts
Customers
November 9, 2021, 23:03

I wanted to add BTC to my shop. It works until Switcher dont update curency rates. Then it cant find? actual for BTC and all prices are reset to 000000000 and its impossible to change to different curency.
Why ?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 10, 2021, 12:11

Hello

This means the current aggregator does not support this currency. Try  to  use another one

#2
polandmet(@polandmet)
3 PostsTopic Author
Customers
November 10, 2021, 18:28

but why it contain curency that dont work ?

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 11, 2021, 11:29

Hello

but why it contain curency that dont work ? - I do not understand you. You wrote the currency code in the settings.  We have a set of aggregators that provide exchange rates. And you can ask a European bank why it doesn't provide an exchange rate for BTC.  But the aggregator CryptoCompare - works with most e-currencies but does not support the Singapore dollar

Please  watch  the  video - https://currency-switcher.com/video#video_1

#4