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SupportWordPress&WooCommerce Plugins: HUSKY - Products Filter Professional for WooCommerce (old name is WOOF)Breaking the Single Product Page

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Breaking the Single Product Page

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

MaxInfo.Tech(@3p-maxinfo-tech)

5 Posts

Customers

August 10, 2022, 10:20

Hi team,

When we enable Woof, the product links from cart/checkout result in a 404 error due to attributes in the url, if we remove the get parameters from url they seem to work. And if we disable woof all things work fine. Please see the following URL as sample.

Not Working
https://napqueen.in/product/resort-wear/printed-satin-kaftan-with-gathers/?attribute_pa_size=l

Working
https://napqueen.in/product/resort-wear/printed-satin-kaftan-with-gathers/

And the seem to work if we disable woof.

Please let us know how we can resolve this issue.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

August 10, 2022, 12:25

Hello

I did a test with this link - https://napqueen.in/product/resort-wear/printed-satin-kaftan-with-gathers/?test=1 - this error seems to happen with any request in the URL

I don't think that the cause of the error is in my plugin. Do you have permalinks enabled?

MaxInfo.Tech(@3p-maxinfo-tech)

5 PostsTopic Author

Customers

August 12, 2022, 08:05

Hi Pablo,

Permalinks are enabled SS - https://ibb.co/9tcGCPd

Also some pages it is working,

https://napqueen.in/shop/night-wear/cotton-stripe-chambray-half-sleeves-shorts-night-suit/?attribute_pa_size=l

Also the point to note is, if we disable the plugin everything seems to work fine.

I can share credentials for you to look at if needed.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

August 12, 2022, 22:05

Hello

Yes please, share please on the secret area wp-admin access https://share.pluginus.net/image/i20210618130558.png

Check please SEO URL request options https://share.pluginus.net/image/i20220812200459.png - for test try to disable it and check if pages works fine

MaxInfo.Tech(@3p-maxinfo-tech)

5 PostsTopic Author

Customers

August 12, 2022, 22:12

Hi @pavlo_borysenco,

I tried disabling SEO, but the issue still seems to be there.

And I tried again, so if I disable the plugin Product page works, if I enable it stops.

So I have shared the access details.

Thank you so much for your support.

PS:
> Some products work some don't, So if you wish to try test 2-3 products by adding them to cart and then using the cart to open the product which includes the attributes in URL.
> Also since I really liked your service I have purchased Woof Filter plugin, but not installed it yet. I don't want to cause a conflict while you are testing.

Pablo Borysenco(@pavlo_borysenco)

34,196 Posts

August 15, 2022, 11:03

Hello

I can't access your site - https://share.pluginus.net/image/i20220815085800.png

Can I disable plugins/theme for testing?

MaxInfo.Tech(@3p-maxinfo-tech)

5 PostsTopic Author

Customers

August 16, 2022, 09:29

Hi @pavlo_borysenco,

We have taken backup and, checked the access was working. Feel Free to disable plugins and test around.