Booking Products Price doesn't convert according to currency via FOX plugin
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Dear [Support Team / Plugin Developer / Technical Support],
I trust this message finds you well. I am writing to seek assistance with an issue we are facing regarding the FOX currency conversion plugin on our website.
We have integrated the FOX currency conversion plugin to facilitate the exchange of currency between USD and INR. While the plugin is successfully changing the currency symbol as intended, we have noticed that the price conversion of"Booking Products" is not being accurately reflected. The prices remain in USD even after the currency symbol is changed.
In our effort to address this, we adjusted the setting"Is multicurrency allow on checkout page" from"No" to"Yes". However, this alteration did not yield the desired outcome. As a result, we are encountering difficulties in ensuring that the correct currency conversion is applied.
Our objective is to seamlessly switch currencies based on geolocation. Specifically, we aim to have INR displayed for users accessing our website from India, while the default currency remains as USD for visitors from other locations.
To address these issues, we kindly request your guidance and expertise in resolving the currency conversion concern and achieving the intended functionality. We believe that our configuration might need fine-tuning, and we are keen on ensuring a seamless user experience for our customers.
We have thoroughly reviewed the plugin settings and ensured that they are properly configured. Additionally, we are using the latest version of the FOX currency conversion plugin to ensure compatibility.
Should you require further information about our setup or the specific settings we have applied, please do not hesitate to ask. We value your insights and expertise in addressing this matter promptly.
Your guidance in resolving this issue would greatly contribute to the success of our website and the satisfaction of our customers. We appreciate your prompt attention to this matter and look forward to a swift resolution.
Thank you for your time and assistance.
Hello
I answered you here - https://pluginus.net/support/topic/issue-with-booking-products-price/