Binding not working
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi, while adding new products, we noticed the following issue with"binding".
The following columns DO NOT process the binding task: Merken, Brands, Product categories, Producttags
While selecting multiple products and activating binding and making a selection in one of the columns, only that product will show the selection and not the remaining selected products. The binding button remains activated (green).
The following Columns DO process the binding task: Title, Type
While selecting multiple products and activating binding and making a selection in one of the columns, all the selected products will show the selection. The binding button turns automatically inactive after auto save. Perfectly correct.
These are the columns that we use for adding products in combination with binding. I don't know how other columns behave that we don't use.
This used to work without any problem. Unfortunately I don't know since what release this issue happened.
Is this a known issue? Or is this something that I can fix?
I look forward to hear from you.
Best regards, Alain
Hello Alain
Thank you for the detailed report!
Binding editing is designed for changing values of the products that are currently visible in the table. It works with the products you have selected on the current page.
If you want to apply changes globally across a specific category or a larger set of products, you need to use filtering first to narrow down the products you want to edit, and then use binding.
We recorded a short video showing exactly how binding editing works: https://share.pluginus.net/video/v20260527141926.mp4
Please watch it and let us know if this helps or if you are still experiencing an issue after following these steps. Also make your short video where issue can be visible. Also be sure that there is no javascript errors in the browser console (F12)
Hi,
thank you for your fast reply. Your video is spot on, this is exactly what is not working.
I hope the below video helps you to better understand the problem with our Binding.
We are using Bear for more than 5 years, only now we are having this Binding issue.
We hope this can be solved.
Best regards Alain
Hello Alain
Just tried to watch the video: https://c2n.me/4o1l1vl.png - but its not rendered well
Please remade video, OR you can create stage site and give me access there (wp-admin) OR to production site (make backups before). All the data please place into private area of this ticket
https://share.pluginus.net/image/i20230222134241.png
https://share.pluginus.net/image/i20230222134615.png
https://share.pluginus.net/image/i20230222134511.png - also need actual purchse code if you uses premium version of the plugin
Hi, I left a message in the private section.
Hi Alain
I checked your site and found the cause. The plugin WP-Optimize - Clean, Compress, Cache is interfering with AJAX requests on your site — it intercepts and modifies responses incorrectly, which causes BEAR to not receive the correct server response after some operations.
To fix this, go to WP-Optimize settings and disable page caching, or add wp-admin to the cache exclusions. Database optimization and image compression features of WP-Optimize can stay active without any issues.
p.s. just now I enabled the plugin, so to make tests on BEAR please disable that cache plugin, then enable and play with it settings to make ajax requests works