Backend Multi-Currency Fails with PayPal -- SEVERE BUG REPORT
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Our site operates in multi-currency environment with PayPal as a payment processor. ALL plugins, WooCommerce and WP are up-to-date.
Our store default currency is $USD. When customer places an order in other currency than default, let's say in Canadian Dollars ($CAD), his order in the back-end admin panel comes normally in $CAD funds, if order status is"ON HOLD". When PayPal processes the order in $CAD, or we capture funds manually at PayPal in Canadian funds, the order status in the back-end simultaneously changes to"PROCESSING", ... and turns customer's order currency from $CAD to $USD, moreover, customer receives an order confirmation/ fulfillment email in $USD funds. This is a BUG in WooCommerce Currency Switcher in its latest versions 2.3.3.2 and 2.3.3.1. I have rolled back the currency switcher plugin to an older version: 2.3.1 and everything works logically as should be.
Please fix this bug as soon as possible at your end. I have the premium version. Thank you!
Hello
Please install new version from envato, clear all cache and do a test
Thank you. This new version has fixed the problem.
Hello
Welcome;)