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Attribute Displaying as Variation

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

I just bought your professional plug in today and I am having the same problem as this person:

https://pluginus.net/support/topic/variation-visibility-not-working/

I added a new attribute that is NOT a variation, that I want to display in the product information and when I try to bulk update 30 listings through your plugin it adds that new attribute as a variation for every single one.

please help

I made a video to show you the issue..

I created an attribute called"City" it is for visibility only and NOT variation. I applied it to 2 products and now on the front end it automatically created a variation using the attribute"City", i know if I manually go into each product edit one by one and turn off variation that will work, but if I do that then your plug in is of no value to me as it doesn't save me any time.

I plan to apply multiple visible only attributes to dozens of products, and if I have to manually go in to each one to toggle the"allow for variation" then thats not going to work.

thanks

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and  wp-admin access - https://c2n.me/42BAoj4.png

I will  check  it

Thank you, i just provided you with the information requested.

My site isnt actively live now, so last night i manually entered in all cities for each of the listings (not thru your module but i found another one), but if you need to remove the cities in order to show me how to get your module working properly without attributes being"variations" that would be ok.

Did you disable MOST of my plugins and not re-enable them? You are the only one I have given access to and i tried doing some work tonight and noticed most of my plug ins deactivated. I have also tried extensively to get the visibility to work.. it simply does not... at this point I am going to request a refund. I plan to add 100+ products and I cant have your plugin adding variations every time I want a attribute

Hello!

Support does not work at night !!! I did not go to your site at all and certainly didn’t change anything.

Please write when you are ready to work with support

 

 

Yes i realize you don't work at night !!!!!!!!!!!!

I have updated the login info in the private data, please log in and look when available but DO NOT disable any plugins without asking me.

Hello

I did  tets - https://c2n.me/470XS5N  - everything seems to work correctly

I disagree.. please send me a video or a link then that shows how to bulk add attributes WITHOUT making them variations. I tried a bunch of different attributes and every single time i add them to a listing it makes a variation of that attribute, which is not what I want to happen.

I just watched your video and I don't think you understand what the problem is.. Yes, if i go into one manual product and check and uncheck variation that works for 1 product, but I can't go in and do that for 30 products let alone the 100 that I want to add, it's a silly work around that saves me no time at all if I have to go into every single product and check and uncheck"variations".

In other words.. your plug in does NOT work properly. A user should be able to say"I want to add these attributes to all of these products and have it not be a variation" without having to do 3 other steps to make that work.

Do me a favor and show me how would you edit 10 listings without having to go into every single product and check / uncheck"used for variations".

Hello

It seems you did not carefully watch this video and did not read the documentation.

I  created  10  test products. Watch the video how to do it - https://c2n.me/4712Sqf.mp4

It seems your customer service and the way you talk to people who have purchased your plugins needs some work. Not a good idea to insult the people who buy from you. I did read the documentation but honestly it was a disaster to try and get through, it was not well written nor were the instructions clear. I get it, you're a developer and you know how your module works, but the end user shouldnt have to jump through 20 hoops in order to do a simple task.

and so we're clear.. i actually tried what your second video showed initially. I will take a look at it later when i have more time.

Instead of insulting your customers, how about you work on making better, more clear and concise documentation?

And by the way i watched your second video and it is clear that you DO NOT understand what I am trying to accomplish.

I do not want to add the same attribute to ALL listings. i want to add a different attribute to each listing.

So if you have 10 products, i dont want them all to say Baltimore.

I want one to say Baltimore, one to say Atlanta, one to say Seattle, one to say Oakland, etc, etc, etc.

So before you insult your customers with a condescending attitude, perhaps you should make sure YOU are the one who carefully understands what they need.

At this point your module is not for me, please refund me as requested on graphicriver.

Hello

I did not think to insult you and did not do it.  Can you take a screenshot of the text where I insulted you?(and  drop  me  this  text)

I made 2 videos for you where I showed how you should work with attributes for variable products. And I proved that the plugin works correctly.

So if you have 10 products, i dont want them all to say Baltimore. - it does not matter. These could be different attributes. That was the question - https://c2n.me/4715YJv.png - I'm right?  And I showed you twice how to remove this attribute from the variations.  As I showed in the video you need to change the visibility for this product( Not in every product but once for all products )

 

Add attributes to products as you like and any value. The most important thing (as I showed in the video) - remove this checkbox for this attribute - https://c2n.me/4717rEd.png

Wow, youre an obnoxious prick and the argumentative way you respond to customers who have paid for your products is disappointing.

Being combative telling people to take a screenshot and then screenshotting messages and underlining things is just condescending and unprofessional.

You insulted me by saying"It seems you did not carefully watch this video and did not read the documentation." is insulting. Just because you are the developer and understand how your module works doesnt mean that users didnt carefully watch the video or read the documentation and to presume that is insulting and offensive.

Yes i understand removing the checkbox for the attribute you are showing but as i said IT IS NOT WORKING, i saw the video you posted for the other guy and i did that BEFORE i even opened this topic. it works ONLY on the product you go into and uncheck it on, not ALL products that have different terms for each attribute.

you should really take some customer services classes that teach you how to engage with people, ask them questions and make sure YOU understand THEIR needs instead of just throwing out passive aggressive comments and posting videos that make sense to YOU without actually resolving the issue the customer has.

AGAIN, please refund me. I will uninstall your plugin

Actually I am going to keep your plug in.

It still doesnt do what I originally bought it for properly, but theres some other functionality in here that I can use.

I would encourage you to improve your customer service skills though and instead of being so abrasive, be more polite and make sure you ask questions and understand what your customers need instead of just saying"it works, you didnt read documentation" I have worked with hundreds of developers just like you over the years, and am well used to the ego that comes with it.

Do better next time i post a question in the forum

Refund is done!