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Approximate price is not consistent

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
123
abd_sa(@abd_sa)
36 Posts
Customers
April 24, 2022, 06:57

Hello,

I have an issue with the approximate price. It is working in some places but in some others not. Please take a look at the screenshots:

here: https://prnt.sc/-cmAr93GWDvX

and here : https://prnt.sc/cAYWm4a3fwDb

What do you think the problem might be ?

Thanks.

 

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 25, 2022, 10:34

Hello

Have you disabled this option?

It may be that a third-party plugin changes the price template.

#2
abd_sa(@abd_sa)
36 PostsTopic Author
Customers
April 25, 2022, 23:32

Thank you for your reply.

No I didn't, it stills activated. Is it not working on your side ?

I don't think it is a third-party plugin, because it working on some places. Also the second screenshot (https://prnt.sc/cAYWm4a3fwDb) shows that the plugin is not populating the approx prices on the second page.

 

 

#3
abd_sa(@abd_sa)
36 PostsTopic Author
Customers
April 25, 2022, 23:42

I deactivated all third-party plugins, and still the same problem.

What do you think ?

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 26, 2022, 09:52

Hello

Please  logout  and  do a test

What do you think ? - From your video it looks like ajax issue

#5
abd_sa(@abd_sa)
36 PostsTopic Author
Customers
April 27, 2022, 05:22

Hello,

I did logout, and it is still working as long as you are in a country different to the US (because the base currency is USD).

If it still not working on your end then what is going on with the plugin ? It is supposed to work on every device or just on the admin device or what?

For the video, I also think it is an ajax issue, so the plugin does not work when the products are loaded with ajax ?

The first example is from the shop page (no ajax) and it is not consistent.

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 27, 2022, 10:53

Hello

Can  you drop me  wp-admin+FTP access? - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png

I will do a test

 

#7
abd_sa(@abd_sa)
36 PostsTopic Author
Customers
April 27, 2022, 21:49

Yes please,

I added the info.

Also if you can check how to add the approx price to TeraWallet. I used this code from the FAQs (TeraWallet – For WooCommerce) it changes the balance, but I just want to show the approx price as everything else.

Thank you very much.

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 28, 2022, 09:50

Hello

This is a conflict with the current theme - https://c2n.me/4fxByDQ

Also if you can check how to add the approx price to TeraWallet. - You can create a new adaptation request - https://currency-switcher.com/woocs-labs

#9
abd_sa(@abd_sa)
36 PostsTopic Author
Customers
April 29, 2022, 05:15

Hello,

Yes on the shop page you are right. There a conflict with the theme star rating, Thanks!

What about the ajax and also the quick view ? It seems nothing there ?

 

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 29, 2022, 11:09

Hello

I already passed this to the developers

I think on Monday we will have a solution to this problem

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 29, 2022, 17:12

Hello

Please  do a test

#12
abd_sa(@abd_sa)
36 PostsTopic Author
Customers
April 30, 2022, 08:31

Hello,

Awesome, its seems to be working now.  Except a small issue, the approx price on the cart price disappear after a while (please see the screenshot: https://prnt.sc/Y7M6ek0pO95- )

What changes have you made so far, so I can replicate them on the main site ?

Thank you!

 

 

#13
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 2, 2022, 15:48

Hello

Ok!  Try  now  please

#14
abd_sa(@abd_sa)
36 PostsTopic Author
Customers
May 3, 2022, 03:38

Hello,

Perfect, the approx price next to the cart seems to be fine now.

However, another issue appears, look at this: https://prnt.sc/ybKPfLki5gls. there is a duplication of the approx price. Maybe two ajax requests are being executed or something.

Thanks.

#15
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 4, 2022, 15:35

Ok! Please do a test

#16
abd_sa(@abd_sa)
36 PostsTopic Author
Customers
May 4, 2022, 23:46

I made a test, another issue appears.

Take a look at this https://prnt.sc/pa0Wc7ODVQaD ,

1- when the product page loads, there was a white gap between the price and the approx price, and after a while it disappears, why is that happening ?

2- When a product variation is selected .. and cleared, the approx price disappears as well.

Thank you and sorry for all the time this long issue took from you.

#17
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 5, 2022, 16:34

Please  do a  test

#18
abd_sa(@abd_sa)
36 PostsTopic Author
Customers
May 6, 2022, 00:02

Hello,

Still not consistent,

1- look at this: https://prnt.sc/Am1dDKXG9i-y, when a variation is selected, the price is changed and it lowers the price, even though the price is the same!!

2- https://prnt.sc/1A8oxOmXkUbu, when you click Add to cart or buy now the approx price on the cart is not correct!

Last edited on May 6, 2022, 00:03 by abd_sa · #19
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 6, 2022, 10:56

Hello

Ok!  Can  I  disable plugins /theme to test?

#20
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