Always redirect to Shop page ?
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi there.
I am rebuilding my website and I have a problem with my existing filter use.
First I used it on Shop page, but I move it on Category of product Page (Divi model).
The problem is <when I use the filter it always redirects to Shop page, even if the generated url seems good!
https://boutique.ramscores.com/categorie-produit/trios/ redirected to https://boutique.ramscores.com/categorie-produit/trios/swoof/genre-jazz/categorie-produit-trios-pour-clarinettes/ (which show Shoppage ?!).
However if I try Instrumentation filter,it does nothing at all...
Thanks for any help.
Hello
Thank you for the details. The issue is most likely caused by filtering quieries and Divi not set its template
Please try the following two steps in order:
First, go to HUSKY settings, open the Advanced tab, and enable the option"Disable swoof influence". Save and test the filter.
If the filter still does not work correctly after that, also disable SEO links mode and test again with regular (non-permalink) filter URLs.
If neither of these helps, please provide temporary admin access to your site or a staging copy in the private area of this ticket so we can investigate directly. Please make a full backup before sharing access.
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Hi and thank you @alexdev for your help.
I tried to disallow swoof influence, but it didn't change anything.
I tried to Disable SEO links but I am not sure to have found the right option (Advanced / SEO URL request / Enable/disable ?).
Anyway it didn't change anything.
Hello
Can you please tell me what difference should I look for?
I see both pages looks the same, what is the difference? Can you please make video where the issue will be specifically stated ...
Thank you Alex and sorry for the change I did.
Actually what did not work now is the last filter parameter called"niveau".
This filter change should show only one product, https://boutique.ramscores.com/categorie-produit/trios/?swoof=1&slider_niveau=3^8&really_curr_tax=18-product_cat
And this one should show 2 products as result https://boutique.ramscores.com/categorie-produit/trios/?swoof=1&slider_niveau=2^7&really_curr_tax=18-product_cat
I can not understand any logic in it.
Thanks.