Ajax conflict with YITH Scrolling
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello
I think it will be in 3-4 weeks
Hi there. We have installed the latest version of the plugin v.3.3.6, but we are experiencing different issues with it. First, the selection of filters doesn't remain. Results aren't showing up correctly from the selection. Pieces show up that should be hidden. Is there any way you could check? Thank you.
Hello
Please describe it in more detail
Can you make screenshots with the issue?
Here is a link to the screencast:
Hello
Everything seems to be working correctly. The problem is that after the first click the plugin makes an ajax request, but you continue to click on other filters and this no longer gets into the request
And of course this is not related to the plugin update. It became possible to get such behavior because you customized the preloader that should close the filter.
"It became possible to get such behavior because you customized the preloader that should close the filter."
We were not the ones to customize the preloader. I believe this is a mod that you made to fix the ajax conflict with scrolling. This was not the behavior a couple of days ago. Obviously a user is not able to click on all the desired filters simultaneously. The queries are reflected in the url but not in the results which show.
Hello
Please check this option - https://share.pluginus.net/image/i20240613113707.png
Hi there,
By checking this option the issue is resolved. However, it takes too much time to select each filter.
Here is the screen grab of the waiting time:
https://capture.dropbox.com/s8nsQYDyroTR7O7p
Before it wasn't necessary to wait this long to select multiple filters.
Is there any other way to achieve this desired behavior? Thank you.
Hello
The functionality of the plugin has not changed at all. The plugin works the same as before.
Perhaps the filtering functionality after pressing the button will suit you. Please check this option - https://share.pluginus.net/image/i20240614124353.png
