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after uploading MDTF plugin version after 1.2.4 the “filter” button disappears.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
12
ivoquaio(@ivoquaio)
13 Posts
Customers
July 15, 2020, 12:18

old version plugin

with new version plugin

 

 

#1
ivoquaio(@ivoquaio)
13 PostsTopic Author
Customers
July 15, 2020, 18:29

what could be the cause of this issue? thank you.

#2
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 16, 2020, 12:14

Hello

please  drop  me  wp-admin+FTP access - https://c2n.me/42HBIt7.png -> https://c2n.me/42BAoj4.png

 

#3
ivoquaio(@ivoquaio)
13 PostsTopic Author
Customers
July 18, 2020, 12:27

I've purchased the plugin on 2015, where I can find the purchase code?

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 20, 2020, 09:53

Hello

To get license key - https://codecanyon.net/downloads  - https://c2n.me/46i7Aam.png

#5
ivoquaio(@ivoquaio)
13 PostsTopic Author
Customers
July 20, 2020, 16:00

provide me username and mail please. What access do you need? all plugins?

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 21, 2020, 09:54

Hello

Please  drop  me  a  license  key - https://c2n.me/42HBIt7.png -> https://c2n.me/42BAoj4.png

We do not support non-licensed products

#7
ivoquaio(@ivoquaio)
13 PostsTopic Author
Customers
July 21, 2020, 21:12

I've sent it

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 22, 2020, 10:09

Hello

OK!  Thank you. Please  check  private  data

#9
ivoquaio(@ivoquaio)
13 PostsTopic Author
Customers
July 27, 2020, 19:18

is ok the admin account?

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 28, 2020, 09:54

Hello

Your access - https://c2n.me/48yAR95.png

#11
ivoquaio(@ivoquaio)
13 PostsTopic Author
Customers
July 28, 2020, 16:17

strange, I've tested it and it works, everyway I've changed it, see private please

#12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 29, 2020, 09:42

Hello

I checked your  site - https://c2n.me/48zxzOW.png - Everything works correctly!

This setting hides the button - https://c2n.me/48zxKl4.png

#13
ivoquaio(@ivoquaio)
13 PostsTopic Author
Customers
July 29, 2020, 15:00

Hi, I've updated the plugin to 1.2.7.1 and unckecked the ajax output. The filter button was visible but the filters don' t worked. For example, selecting SPICE PROJECTS, audio circuits, power amplifiers, SPICE software: PSPice, it doesn' t find nothing and get an error page. I installed again the 1.2.4 version, now the button doesn't have the written"filter".

#14
ivoquaio(@ivoquaio)
13 PostsTopic Author
Customers
July 29, 2020, 17:42
  • didn't work
#15
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 30, 2020, 09:15

Hello

Please drop me  FTP access

#16
ivoquaio(@ivoquaio)
13 PostsTopic Author
Customers
August 5, 2020, 12:17

Hi, is ftp access really necessary? If you want, I can copy files or folders for you to view. Let me know, thank you

#17
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 6, 2020, 08:55

Hello

 is ftp access really necessary?  - Yes! I need to change the code for the test

#18
ivoquaio(@ivoquaio)
13 PostsTopic Author
Customers
August 8, 2020, 12:34

sent

#19
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 10, 2020, 16:18

Hello

I install  the  new  version of  the  filter. It works  correctly  - https://prnt.sc/tx74ls

#20
12