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After changing the currency, the page still displays the default currency.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Allen(@allen)
23 Posts
Customers
May 20, 2023, 21:28

Hello. When I adjust the currency on the product page, the page amount and currency still show my default amount in USD. But in the shopping cart and other interfaces, different currencies can be displayed. show in link: https://drive.google.com/file/d/1wTfq--C7JGN8zaM-RxLA23XoA422FRhC/view?usp=share_link
At the same time, I added two custom currency symbols CAD$ and AUD$. On the mobile phone, when I select these two currencies, the content cannot be displayed on the entire page, as shown in the figure. But when using other currencies, the content can be perfectly displayed on the entire screen, please help me to check this problem.

photos:

https://drive.google.com/file/d/1uZCfUEmCzeyu8V-k7ToddvkwAKNuJA0c/view?usp=share_link

https://drive.google.com/file/d/1llrZjIBha8Vm36pXnsnTzAwQqsCKKoF3/view?usp=share_link

Thanks.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 22, 2023, 11:35

Hello

Can  I  disable  plugins/theme to test?

Are you using a custom code to switch currencies?

#2
Allen(@allen)
23 PostsTopic Author
Customers
May 22, 2023, 19:11

Hello. I recreated the staging environment, please help me to check again.
Please tell me the steps that need to be changed so that I can modify it myself in my live environment.
Also, I don't have a custom code.
Thank you so much.

#3
Allen(@allen)
23 PostsTopic Author
Customers
May 24, 2023, 16:20

Hello, can you log in to the staging environment, is there any progress in bug fixing?

thank you very much!

#4
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 24, 2023, 16:42

Hello

With "protection" -  this site cannot be verified on a mobile device. Please turn it off

Wp-admin access - grant admin role, now it is not possible to enter the admin panel to change settings

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 24, 2023, 16:43

Everything works fine for desktop.

#6
Allen(@allen)
23 PostsTopic Author
Customers
May 24, 2023, 18:16

Hello, I have turned off the password protection, please check it for me again. Thanks

At the same time, on the mobile phone, the product total at the bottom of the page is displayed in the default currency. https://drive.google.com/file/d/1EzHIyKnNzV4rmJRRnO3hBtw9lrdbaXZM/view?usp=sharing

In addition, when the product total at the bottom of the page is displayed according to CA$ and AU$, the options on the entire product page will escape to the outside of the screen and cannot be selected.photos:

https://drive.google.com/file/d/1uZCfUEmCzeyu8V-k7ToddvkwAKNuJA0c/view?usp=share_link

https://drive.google.com/file/d/1llrZjIBha8Vm36pXnsnTzAwQqsCKKoF3/view?usp=share_link

thank you for your help,

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 25, 2023, 15:58

Hello

I  did  a test  - standard prices are converted correctly - https://share.pluginus.net/image/i20230525165615.png

https://drive.google.com/file/d/1EzHIyKnNzV4rmJRRnO3hBtw9lrdbaXZM/view?usp=sharing  - these are the prices that are generated by a third-party plugin and they do not work well with caching.

and the product template does not depend on my plugin

#8