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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
3- I also want to know please,
can I display all the categories in the filter without showing the family links, in other words align the categories on the left? https://postimg.cc/9zCKLHXk

Best Regards

Hello

please, this is very important, watch this video - https://products-filter.com/video#beGT6p_look

  1.  option - https://c2n.me/4hu5TfC.png
  2. My plugin has nothing to do with templates. All our shortcodes - https://products-filter.com/codex
  3. plugin code and style customization is not included in the support

You can  try  this  CSS

.woof .woof_childs_list {

padding0px !important;

}

Hello, thank you for your feedback.

1- This option is already deactivated and yet it is displayed on the front of the site: https://postimg.cc/QFpF5X56
2- Thank you
3- Thank you, I tried anyway the css code you sent me and it didn't work.

Regards

Hello

  1. Oh! Yes, I see, because this is the functionality of your current theme - https://share.pluginus.net/image/i20221230114811.png. Please write in support of the theme
  2. Welcome
  3. I checked, this style is not added to the page.  There can be two reasons a) you didn't clear the cache  b)You have entered this code incorrectly.

Hello, thank you for your feedback and help.

1- I am using Porto Multipurpose & WooCommerce Theme.
I remember that at the beginning, the button was not displayed so I think it is an option that I activated and that I do not remember where it was to deactivate it.

3- Ah yes, that was a spelling mistake, thank you.

4- Can I display the selected categories at the top of the filter? : https://postimg.cc/t1YrNMLg

Regards

Hello

1 Please write in support of the theme

4 Try this  option - https://c2n.me/4hv8omN.png

Hello, thank you for your response and help.

4- After activation I see that the option works with some categories and does not work with others, any idea of the cause? https://postimg.cc/rzhr4HYR

 

Happy New Year to you and all the team.

Regards

Hello

Please  read  this  - https://share.pluginus.net/image/i20230103092531.png

Hello, thank you for your answer.

Even with parent categories the problem still exists.

Regards

Hello

Please write me with which (parent) category it does not work

Hello, thank you for your feedback.

For example, there is the"HOME & DECO" category which is not displayed with"Candle" and"Games & Figurines" which are already selected and fixed at the top.

Regards.

Following :

I have besides the children must also be at the top under their parents according to the tooltip, which is not the case.

Regards

Hello

Ok! Please drop me  FTP access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png

Hello, thank you for your feedback.

It is done

Regards

Hello

I checked it. Everything works correctly.  The category with child elements is displayed at the top

Hello, thank you for your feedback.

I confirm your statements, but unfortunately they do not always appear.
Sometimes even the parent categories only do not display at the top when they are selected and do not understand the reasons...

My greetings

Hello

Ok. Please  drop me exact  link with  a search query

Hello,

I sent you the link in the private data box.

My greetings

Hello

Ok! Please  read  this - https://share.pluginus.net/image/i20230110100500.png

at the top is - jeux-figurines-  after the children of this term and below - maison-deco

Hello, Thank you for your feedback.

Ok, so even if their children is empty, they still show up on top.

My greetings