about compatibility
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Price filter of my theme is not compatible with your WOOCS plugin.
Please guide how you will fix it for me?
I am waiting for a long time to fix this issue. Please help, should I give you access to my admin panel?
Hello
Use the standard filter by price or https://wordpress.org/plugins/woocommerce-products-filter/
unfortunately the currency switcher is incompatible and will not work with the Filter Everything Pro
Hello,
I am not using that filter. I am using filter provided by the theme developer.
Yes, the native woocommerce filter works but it does not match with the styling of other filters of theme, moreover, it has a separate filter button hence site looks amateurish.
You provide compatibility support to others on compatibility issues. Why you can't provide support to me?
Hello
yes we provide compatibility with 3rd party (popular) plugins. But customization of third-party code is not included in the support
What theme are you using? Drop me exact link to the issue.
I am using a very popular theme exclusively designed for woocmmerce, it is woostify. I have provided you access details in"private data", please visit & check
Currently, I have 2 issues—
1. WOOCS is not fetching EURO exchange rate.
2. Theme price filter does NOT show exchanged values of other currencies(other than base currency)
Hello
Unfortunately, this does not fit our offer - https://currency-switcher.com/woocs-labs - we can't do customization for this third party theme
you can hire a developer to adapt the theme. As part of the support, we can provide the necessary information from our side (conversion code)
I have asked my theme developer about this. They are asking conversion code, please provide so I can forward to them
You have not fixed 1st issue which is not getting the exchange rate for EURO currency?
Hello
They are asking conversion code - https://currency-switcher.com/function/woocs-woocs_exchange_value
You have not fixed 1st issue which is not getting the exchange rate for EURO currency? - Don't think that we had such a problem. Describe it in more detail
Please check this snapshot https://prnt.sc/4IIvynUGK3yZ
When I refresh, there is no currency exchange rate in euro currency. How to fix this?
Hello
EURO - Such a currency does not exist. Please use correct currency code - http://en.wikipedia.org/wiki/ISO_4217#Active_codes
In your case - EUR