Forum Navigation
You need to log-in to create request (topic) to the support
FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
WooCommerce multi currency plugin, that allows your site visitors switch products prices currencies according to set currencies rates in the real time and pay in the selected currency (optionally). Allows to add any currency for WooCommerce store! Ideal s
TICKETSLast ticket
Woocommerce Product displaying Zero price for all product.By Amit3 Answers · 281 ViewsLast ticket: 09 Sep, 2025 20:37 · Pablo Borysenco
W3 cache is not compatible with your pluginBy aurimasd4 Answers · 228 ViewsLast ticket: 09 Sep, 2025 20:31 · Pablo Borysenco
WooCommerce Smart CouponsBy Chris_CH · 21 Answers · 816 ViewsLast ticket: 05 Sep, 2025 15:08 · Pablo Borysenco
Currencies showing incorrectlyBy Lewis7 Answers · 287 ViewsLast ticket: 05 Sep, 2025 10:43 · Pablo Borysenco
Issue with GeoIP Profile & Order Currency Reverting to USDBy greenhdbd@gmail.com3 Answers · 222 ViewsLast ticket: 02 Sep, 2025 10:23 · Pablo Borysenco
url based on currencyBy sikkander1 Answer · 185 ViewsLast ticket: 01 Sep, 2025 10:22 · Pablo Borysenco
Default Currency Has Stopped DisplayingBy judyvalidity5 Answers · 240 ViewsLast ticket: 27 Aug, 2025 10:21 · Pablo Borysenco
Shipping prices not displaying in checkout when USD currency is active.By Mvc1 Answer · 210 ViewsLast ticket: 26 Aug, 2025 10:36 · Pablo Borysenco
With Redis should I enable cache supprotBy Asif1 Answer · 211 ViewsLast ticket: 26 Aug, 2025 10:29 · Pablo Borysenco
Cash on Delivery fee not applied when FOX Currency Switcher is enabledBy Dawid3 Answers · 208 ViewsLast ticket: 25 Aug, 2025 10:25 · Pablo Borysenco
FOX - Currency Switcher Professional for WooCommerce API's IssueBy Niyoakisa1 Answer · 191 ViewsLast ticket: 22 Aug, 2025 11:05 · Pablo Borysenco
Conditional payment mode by currencyBy davidreca3 Answers · 204 ViewsLast ticket: 21 Aug, 2025 10:46 · Pablo Borysenco
Round Off not working properlyBy Issac4 Answers · 200 ViewsLast ticket: 20 Aug, 2025 10:14 · Pablo Borysenco
URGENT: Serious Conflict Between WOOCS Currency Switcher and External Importer Plugin Causing Massive Price ErrorsBy Hassan6 Answers · 285 ViewsLast ticket: 19 Aug, 2025 11:17 · Pablo Borysenco
Fox Currency Converter - Incorrect conversion amounts in Blocksy theme Free shipping progress barBy huskybear1 Answer · 224 ViewsLast ticket: 11 Aug, 2025 13:15 · Alex Dev
Symbol spacing and Currency not changingBy guidancekay6 Answers · 268 ViewsLast ticket: 08 Aug, 2025 11:03 · Pablo Borysenco
free shipping threshold is not working properlyBy Issac1 Answer · 232 ViewsLast ticket: 07 Aug, 2025 11:22 · Pablo Borysenco
Currency not showing correctlyBy Issac1 Answer · 236 ViewsLast ticket: 07 Aug, 2025 11:20 · Pablo Borysenco
Incorrect currency in creating an orderBy amZ11 Answers · 312 ViewsLast ticket: 05 Aug, 2025 10:29 · Pablo Borysenco
Prices getting reverted to home/basic/store currencyBy Asif15 Answers · 411 ViewsLast ticket: 04 Aug, 2025 10:18 · Pablo Borysenco
Ajax Currency issue with ElementorBy irinel3 Answers · 245 ViewsLast ticket: 01 Aug, 2025 11:02 · Pablo Borysenco
Unable to use all Stripe payment methods due to currenciesBy polow1 Answer · 227 ViewsLast ticket: 01 Aug, 2025 10:52 · Pablo Borysenco
Currency not syncing properly with LSCache enabledBy Bohdan1 Answer · 271 ViewsLast ticket: 30 Jul, 2025 10:55 · Pablo Borysenco
Show multiple currencies at onceBy adragoev1 Answer · 300 ViewsLast ticket: 30 Jul, 2025 10:47 · Pablo Borysenco
Display EUR on Product Pages + Force MAD at CheckoutBy BennaniZakaria1 Answer · 282 ViewsLast ticket: 29 Jul, 2025 11:08 · Pablo Borysenco
Not compatible with WPSwings Subscription ProBy businessrocket1 Answer · 219 ViewsLast ticket: 29 Jul, 2025 10:51 · Pablo Borysenco
[FOX LABS] Gift Cards for WooCommerce compatibility requestBy kyle17 Answers · 371 ViewsLast ticket: 25 Jul, 2025 17:17 · Pablo Borysenco
Wang to add Conditional shipment based on currencyBy skysolution1 Answer · 198 ViewsLast ticket: 25 Jul, 2025 09:57 · Pablo Borysenco
Coupon Critical ErrorBy Miandad1 Answer · 198 ViewsLast ticket: 24 Jul, 2025 10:57 · Pablo Borysenco
WOOCS Currency logo changes but the currency value does notBy Hero13 Answers · 356 ViewsLast ticket: 21 Jul, 2025 10:41 · Pablo Borysenco
FOX currency by product/eventBy rhughes447 Answers · 257 ViewsLast ticket: 21 Jul, 2025 10:25 · Pablo Borysenco
the currency switcher is causing the website to contantly reloadBy Xentas1 Answer · 213 ViewsLast ticket: 18 Jul, 2025 10:32 · Pablo Borysenco
The exchange rate has been manually updated many times, but the exchange rate has not changed.By futureday5 Answers · 270 ViewsLast ticket: 16 Jul, 2025 12:48 · Pablo Borysenco
currency is not passing to paymentBy Arun11 Answers · 334 ViewsLast ticket: 15 Jul, 2025 11:42 · Pablo Borysenco
Biggest difference between free and paid version?By cassie1 Answer · 191 ViewsLast ticket: 14 Jul, 2025 11:09 · Pablo Borysenco
How do we delete USD in the free version?By fermaxaus1 Answer · 189 ViewsLast ticket: 14 Jul, 2025 11:07 · Pablo Borysenco
Discounted price not displayed in secondary currency (EUR)By burgas821 Answer · 185 ViewsLast ticket: 14 Jul, 2025 11:04 · Pablo Borysenco
Subject: FOX Currency Switcher Issue – Need Checkout in UYU OnlBy the1 Answer · 165 ViewsLast ticket: 14 Jul, 2025 10:58 · Pablo Borysenco
Currency switches are inoperative (EUR blocked)By Capt.2 Answers · 213 ViewsLast ticket: 07 Jul, 2025 11:13 · Pablo Borysenco
Google Merchant Center Compatibility – TL Price Feed with USD InputBy Baris1 Answer · 305 ViewsLast ticket: 07 Jul, 2025 11:08 · Pablo Borysenco
Cache setting not workingBy digitallion15 Answers · 407 ViewsLast ticket: 03 Jul, 2025 11:13 · Pablo Borysenco
The site in google search does not show the real price of the productBy Furnikon16 Answers · 359 ViewsLast ticket: 02 Jul, 2025 10:35 · Pablo Borysenco
Critical currency mismatch issues causing customer refund problemsBy Sun1 Answer · 250 ViewsLast ticket: 30 Jun, 2025 10:48 · Pablo Borysenco
Unwanted language switch when changing currencyBy Jakub11 Answers · 321 ViewsLast ticket: 30 Jun, 2025 10:41 · Pablo Borysenco
When I switch to any currency other than the default, the product price appears struck through.By hemanshu.goyal@qbsind.com1 Answer · 263 ViewsLast ticket: 30 Jun, 2025 10:30 · Pablo Borysenco
Is it possible to translate the interface?By kenetork1 Answer · 167 ViewsLast ticket: 30 Jun, 2025 10:27 · Pablo Borysenco
Currencies Tab is whiteBy deejaynamo6 Answers · 207 ViewsLast ticket: 27 Jun, 2025 12:35 · Pablo Borysenco
