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WPML error when filtering in translated language

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
dawn(@dawn)
11 Posts
Customers
March 28, 2023, 13:08

Hi,

I am using HUSKY filters with WPML. When I use the filters in the base language, everything works great. When I filter products in a translated language, the page that loads shows as completely broken. You can see screenshots here: https://we.tl/t-qsQww2wTyf

Thanks

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
March 29, 2023, 10:35

Hello

Sorry, I can't open your screenshots.

please drop me  exact  link to the  issue

#2
dawn(@dawn)
11 PostsTopic Author
Customers
April 5, 2023, 17:05

Hi,

This is the base language where filters works fine: https://www.circle-one.com/products/surfboards/

This is a translated page where it looks completely different once a filter has been selected: https://www.circle-one.com/de/products/surfboards-de/

Thanks

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 6, 2023, 11:48

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  ftp+wp-admin access - https://share.pluginus.net/image/i20230222134615.png

#4
dawn(@dawn)
11 PostsTopic Author
Customers
May 18, 2023, 13:11

Hi sorry for the delay in getting back.

I have added the licence key. We do not use FTP. If you give me your IP address we can add you to the firewall so you can have ssh and do sftp over ssh?

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 19, 2023, 09:59

Hello

Please  update  the  plugin - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

and  do a test

#6