WPML and Husky
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Please a good tutorial for translating the entire husky plugin with wpml. It doesn't work for me and a refund would be appropriate regardless of the reason. The first request for a refund was rejected without reason. A 30 day refund was promised upon purchase
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
In order for the filter to work with WPML, you just need to correctly translate your site (Woocommerce data). And of course we can't make a tutorial on how to use a third-party plugin.
Here is an article from our side - https://products-filter.com/working-with-wpml
Hello,
Sorry but this doesn't really help
Please describe in more detail what problems you have with setting up the plugin.
The original language is Dutch, In the image you see in red what needs to be translated. I can't find this (yet) in wpml
Hello
Unfortunately I can't see the image.
In order to share an image, try using services for transferring images via a link
Sorry Pablo, this is not how I imagine support to be. This takes a lot of time this way and we have not made any progress. Please refund
I am a support worker and I do not make decisions on refunds.
In your first message you didn't ask for help or ask any specific question.
I asked for a more detailed description of the problem. But you didn't provide me with the data.
I asked for a license key - you also did not provide this data
this is not how I imagine support to be. - yes indeed, I can't read minds to understand what problem you have with your site
This takes a lot of time this way and we have not made any progress. - I agree, but it will be more effective if we cooperate and I get the data I asked you for.
I am a support worker and I do not make decisions on refunds.
You can then forward it to the employee who is responsible for refunds. That is support
In your first message you didn't ask for help or ask any specific question.
The refund was my first Question
I asked for a more detailed description of the problem. But you didn't provide me with the data.
There is apparently a problem between Husky and WPML and I asked for a tutorial on the translations. The only answer is it is compatible with WPML no tutorial
I asked for a license key - you also did not provide this data
I have entered the license key as requested
this is not how I imagine support to be. - yes indeed, I can't read minds to understand what problem you have with your site.
The problem is easily solved by enabling the refund.
This takes a lot of time this way and we have not made any progress. - I agree, but it will be more effective if we cooperate and I get the data I asked you for.
send me a workaround for the WPML translations and the problem might be solved
Notice the lack of translations in the widget. https://schweizerfotoalmanach.eu/en/calendaria-kalender-shop/
Hello
I'll try to explain it to you a little differently:
Our plugin uses standard functionality to display taxonomy names. What language it displays depends on how you translated it in WPML. Our plugin does not manage translations and therefore the tutorial you need is the standard WPML documentation.
But there are custom texts in our plugin (custom labels for button taxonomies, etc.) And for this occasion I sent you an article - https://products-filter.com/working-with-wpml
It turns out that the taxonomy name is displayed incorrectly and you did not use a custom label - the problem is that you did not correctly translate the taxonomies. If you use a custom label, the solution is in the article - https://products-filter.com/working-with-wpml
How to translate taxonomies correctly, you better ask WPML support.
If you don't want to do it - Ok! Try to use a custom label - https://share.pluginus.net/image/i20250425134801.png - and translate it here - Advanced tab -> https://share.pluginus.net/image/i20250425135227.png - That is, do it as described in the article - https://products-filter.com/working-with-wpml
if you want to request the refund - https://themeforest.net/refund_requests/new
I have entered the license key as requested - Unfortunately I don't see the key in the private data