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WooF -WPF removed header or footer from search page

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
LightboxID(@lightboxid)
12 Posts
Customers
April 4, 2020, 05:46

Hi there, my search results page is loading without any header or footer? The standard /shop and other pages load fine, just the search results page is effected.

We have found that it works fine until we enable Woof - Woocommerce Product Filter.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 6, 2020, 13:49

Hello

Please  check  your  access - https://c2n.me/46RxfIW.png

#2
LightboxID(@lightboxid)
12 PostsTopic Author
Customers
April 6, 2020, 23:56

Sorry I have updated the login credentials in the private data.

Thanks.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 7, 2020, 13:03

Hello

Ok!  I got  it. Please  drop  me FTP access I will  fix  it

#4
LightboxID(@lightboxid)
12 PostsTopic Author
Customers
April 7, 2020, 13:22

Hi there,
FTP access has now been added - can you please let me know what the issue is/was and if it will effect any future updates?

#5
LightboxID(@lightboxid)
12 PostsTopic Author
Customers
April 8, 2020, 12:39

Hi Pablo, How did you go, did you manage to fix what was wrong?

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 8, 2020, 12:42

Hello

I passed your details to the developer. He will fix it today

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 8, 2020, 16:08

Hello

Please  check  your  FTP access

#8
LightboxID(@lightboxid)
12 PostsTopic Author
Customers
April 8, 2020, 22:13

What's wrong with it? Working fine...

#9
LightboxID(@lightboxid)
12 PostsTopic Author
Customers
April 9, 2020, 03:27

Can we please get an update on the fix? We are wanting to push the site live and this is the only thing holding us up.

Thank you.

#10
LightboxID(@lightboxid)
12 PostsTopic Author
Customers
April 9, 2020, 05:27

Please check (private data) for update to website.

#11
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 9, 2020, 12:35

Hello

OK! Now  problem  with  wp-admin access- https://c2n.me/46Vn4VA.png

#12
LightboxID(@lightboxid)
12 PostsTopic Author
Customers
April 9, 2020, 12:48

Now the site is live I have updated password in private data area, thanks.

#13
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 9, 2020, 13:17

Hello

Please  do test

#14
LightboxID(@lightboxid)
12 PostsTopic Author
Customers
April 9, 2020, 23:55

Thank you, it is getting there but not 100% correct, the banner image in the template is missing,

How it looks now: https://www.elitetackle.com.au/?s=sdfgsdfgdf&post_type=product&dgwt_wcas=1

How it should look: https://www.elitetackle.com.au/product-category/shop-by-products/poppers-pushers-surface-plugs/

#15
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 10, 2020, 13:09

Hello

You  use  third- party  search  by text. I removed the conflict. Why does this third-party script change the template I don’t know

Test  with  my  search  by text - https://c2n.me/46WL54R

 

 

 

#16