PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Woof Product Filter and out of stock variations

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
gosummers@sagebiz.com(@gosummers-sagebiz-com)
15 Posts
Customers
April 14, 2020, 22:42

Hi,

I am using WOOF Product filter on our e-commerce site for riding shirts.  Most of our products have multiple attributes like size, trim.  I have set the In Stock extension, and also Advanced Option, Optimize Javascript disabled and Listen Catalog Visibility enabled (have tried both ways actually).  If I have a variation that has quantity 0 and I search for that variation based on size.  I get the products listed for that size attribute, that do not have stock.  It makes the filter useless because shoppers want to only see in stock variations.  Any ideas on how to get this to work?

Thanks!

Last edited on April 14, 2020, 22:44 by gosummers@sagebiz.com · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 15, 2020, 13:38

Hello

Please  drop  me  wp-admin+FTP access- - https://c2n.me/43SC6rb.png - > https://c2n.me/42BAoj4.png

And  link to the  product with the  issue

#2
gosummers@sagebiz.com(@gosummers-sagebiz-com)
15 PostsTopic Author
Customers
April 15, 2020, 18:27

Hi,

I added credentials and links to private data.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 16, 2020, 11:50

Hello

Please  check  your  access - https://c2n.me/473jpfC.png

#4
gosummers@sagebiz.com(@gosummers-sagebiz-com)
15 PostsTopic Author
Customers
April 16, 2020, 19:47

Please try again, I copied pw and private data and got into site.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 17, 2020, 12:40

Hello

I did  test -  https://c2n.me/474GNO9 -  Everything seems to work correctly

#6
gosummers@sagebiz.com(@gosummers-sagebiz-com)
15 PostsTopic Author
Customers
April 23, 2020, 22:03

Sorry I have been offline for a couple days...

It does not work correctly, at last for what we are trying to accomplish. In my example, if you filter for XL and look at the results, there are many products that are out-of-stock for the xl variant.  If you look at the “Dora” Blue Bengal Stripe Tailored Shirt for example, we only have xs in stock.  So when I filter by size, I should not see those variants that are out of stock. The difference in the returned result count between filtered and unfiltered (43 v 38) are products where I deleted the XL variant from the product.

Is there a way I can get the product filter to handle out of stock variants?

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
April 24, 2020, 13:24

Hello

Ok!  I check  it (  If you look at the “Dora” Blue Bengal Stripe Tailored Shirt for example ) - https://c2n.me/47ckNOS - As you can see in the video, this product is not displayed as a result of the search.

#8
gosummers@sagebiz.com(@gosummers-sagebiz-com)
15 PostsTopic Author
Customers
May 8, 2020, 02:29

Thank you so much!  Hope you are  safe and well!

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 8, 2020, 13:11

Hello

OK!

Thank you  and  welcome;)

#10