
StephenHarms(@stephenharms)
13 Posts
Customers
Quote from StephenHarms on August 20, 2019, 16:43
Hi!
I'm seeing this problem more and more among my clients.
When you try going to WooCommerce -> Settings -> Products Filter, a fatal error seems to be triggered. Thus, it becomes impossible to use WOOF.
Please help find a solution here!
The fatal error log and my purchase code are added to the private area of this ticket.
Hi!
I'm seeing this problem more and more among my clients.
When you try going to WooCommerce -> Settings -> Products Filter, a fatal error seems to be triggered. Thus, it becomes impossible to use WOOF.
Please help find a solution here!
The fatal error log and my purchase code are added to the private area of this ticket.

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on August 21, 2019, 12:08
Hello
What you mean "more and more among my clients"?
What version of the plugin are you using?
Hello
What you mean"more and more among my clients"?
What version of the plugin are you using?

StephenHarms(@stephenharms)
13 PostsTopic Author
Customers
Quote from StephenHarms on August 21, 2019, 14:16
We use WOOF as a bundled plugin with our theme - Chromium: https://themeforest.net/item/chromium-auto-parts-shop-wordpress-woocommerce-theme/21832717
I'm a support team member. I bought a personal license to get support from you, since the plugin sometimes glitches, and I need your assistance in understanding those problems and finding solutions to them.
The version of the plugin is 2.2.2.1
We use WOOF as a bundled plugin with our theme - Chromium: https://themeforest.net/item/chromium-auto-parts-shop-wordpress-woocommerce-theme/21832717
I'm a support team member. I bought a personal license to get support from you, since the plugin sometimes glitches, and I need your assistance in understanding those problems and finding solutions to them.
The version of the plugin is 2.2.2.1

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on August 22, 2019, 11:59
Hello
Very strange! Have you customized the plugin?
Solution:
Try in file - \wp-content\plugins\woocommerce-products-filter\views\plugin_options.php add code - https://c2n.me/43dczJQ.png
if(!is_array($woof_settings) OR !isset($woof_settings[$key])){
break;
}
Hello
Very strange! Have you customized the plugin?
Solution:
Try in file - \wp-content\plugins\woocommerce-products-filter\views\plugin_options.php add code - https://c2n.me/43dczJQ.png
if(!is_array($woof_settings) OR !isset($woof_settings[$key])){
break;
}

StephenHarms(@stephenharms)
13 PostsTopic Author
Customers
Quote from StephenHarms on August 22, 2019, 14:56
Hi!
I don't think we customized the plugin.
Your solution seems to be working, though. Thank you very much!
Hi!
I don't think we customized the plugin.
Your solution seems to be working, though. Thank you very much!

Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
Quote from Pablo Borysenco on August 23, 2019, 12:51
Hello
Welcome;)
Hello
Welcome;)