PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

WOOF Options do Not Load

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi!

I'm seeing this problem more and more among my clients.

When you try going to WooCommerce -> Settings -> Products Filter, a fatal error seems to be triggered. Thus, it becomes impossible to use WOOF.

Please help find a solution here!

 

The fatal error log and my purchase code are added to the private area of this ticket.

 

Hello

What  you mean"more and more among my clients"?

What version of the plugin are you using?

We use WOOF as a bundled plugin with our theme - Chromium: https://themeforest.net/item/chromium-auto-parts-shop-wordpress-woocommerce-theme/21832717

I'm a support team member. I bought a personal license to get support from you, since the plugin sometimes glitches, and I need your assistance in understanding those problems and finding solutions to them.

The version of the plugin is 2.2.2.1

 

Hello

Very strange!  Have you customized the plugin?

Solution:

Try in file - \wp-content\plugins\woocommerce-products-filter\views\plugin_options.php  add  code - https://c2n.me/43dczJQ.png

if(!is_array($woof_settings) OR !isset($woof_settings[$key])){
break;
}

Hi!

I don't think we customized the plugin.

Your solution seems to be working, though. Thank you very much!

Hello

Welcome;)