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woof not working with flatsome theme

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
webgenius(@webgenius)
4 Posts
Customers
June 2, 2021, 07:42

Hello, I purchased the woof premium plugin. It was working well with my previous theme but It doesn't work after I changed my theme to flatsome. I don't know why that is happening. Please a need a quick help on this. Thanks. This is the link to the where the filter is.

https://www.brakenetic.com/product-category/brake-rotors/

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 2, 2021, 12:36

Hello

Please  disable  turbo  mode and  ajax  mode and  do a test

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

#2
webgenius(@webgenius)
4 PostsTopic Author
Customers
June 2, 2021, 13:00

Hello, I think it is working now after disabling turbo  mode and  ajax  mode. But I have to confirm from my client to be sure if that is what he wants. Thanks

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 3, 2021, 10:57

Hello

Ok! Please  paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

#4
webgenius(@webgenius)
4 PostsTopic Author
Customers
June 4, 2021, 13:37

Hello, I have put in the purchase code but please my client says the woof plugin is fetching the wrong data( products). Please how do I solve that. Thanks.

#5
webgenius(@webgenius)
4 PostsTopic Author
Customers
June 5, 2021, 21:06

Hi, please I am yet to get a reply. How do I go about that. The filter is showing a wrong model for the car make for example as seen in the attached file here https://ibb.co/SsS4CgM

. The model is for BMW and not Acura. Please help out on this. Thanks.

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 7, 2021, 13:10

Hello

Please  watch  a  video - https://products-filter.com/video-tutorials/#video_beGT6p_look

Check  options - https://share.pluginus.net/image/i20210607141033.png and  do a test

#7