PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

WOOF Is Not Displaying Nicely On Mobile

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello Pablo,

I have check the forum for relevant issues that I'm also having about WOOF not appearing on mobile nicely to see if I can get solutions to my challenge. None is related to my case. So, I'm creating this ticket to let you know my own challenge.

The WOOF is not appearing nicely on mobile as the Theme of my site has its own Mobile Caret Menu Icon. Which, when clicked nothing is in there. So, after checking other forum topic that is related to my issue, I set filter automatically to: "Yes, but only on Mobile". While the site loads and opens nicely on Mobile, it affected the site Desktop/PC version, that is, when you view the site on PC, it does not load up nicely, generating errors and causes browsers to close the page. More so, WOOF creates its own Mobile Caret Menu icon for the Filter at the top of the Woo-Product Header bar, which is not nice at all

Hence, I would like to use the Theme's Mobile Filter Caret Menu Icon for WOOF instead of the one WOOF is offering me.  The screenshots below will explain better:

http://prnt.sc/sk6d70
http://prnt.sc/sk6dwf
http://prnt.sc/sk6ebc

I will be awaiting your response as soon as possible.

Thanks and kind regards.

Hello Pablo,

Here is another screenshot for better explanation: http://prnt.sc/sk835x

Hello

I did a test -  http://prnt.sc/sk835x - I do not see any error  on Desktop/PC

https://prnt.sc/sk6ebc - contact the theme support and ask them how to add a widget here

Hi Pablo,

Alright, I will now contact the Theme Developers as requested.

Thanks and best regards.

Hello

Welcome;)